Overall Ratings & Reviews Ramada by Wyndham Newburgh/West Point

Cockroaches everywhere Even babies. TV didn’t work Hot water in bathroom sink didn’t work Major water damage on walls and ceiling. The floor was saturated by the AC. It was not suitable for renting I paid $311 with extra insurance for 2 nights and it wasn’t worth $50 a night. I want a refund or I won’t even consider going back after the renovations.

Awful In addition to the pictures there was no hot water and the toilet clogged after two uses.

Good thing we only needed to stay one night. They place is very run down. Wires hanging all over the outside. Plastic totes collecting water in the hall way from what I assume is a roof leak. No hot water in the shower. Luke warm water in the sink. Handle was busted off the close cabinet, the fabric on the chairs looked like it has not been cleaned I. 40 yrs. NASTY is a nice way to put it.

ok

The hall carpet was soaked with water open ceiling tiles leaking water. Rented 2 rooms (112 & 114)both had visible water damage above the bed. One room headboard was warped from water. One room no HOT water. The remote control was broken with blue painters tape on it. This hotel is a wet DUMP.

Room smelled of cigarette smoke. No hot water in shower. No coffee or breakfast.

This property was absolutely deployable and should be taken off Expedia. See pictures below.

No hot water ..room was dirty ,cigarette burns on the bed

I didn’t like anything, it was roach infested, dirty, toilet had blood on it in my first room, the top sheet the was on the blanket had a huge pee stain on it. The halls mold , ceilings to and peeling wall paper. The room and the halls smelled really bad . The pool was not available to use or the gym was nos locked, there was lots of ceiling panels missing. We couldn’t take a shower because the water was freezing cold.

We walked into the lobby, were horrified at the conditions and walked out. Drove another 90 minutes to find another hotel.

The entire property was in disrepair. It reeked of cigarette smoke. Felt very unsafe. Homeless people in the parking lot. The hotel staff sit behind a glass wall with a small slot they pass the paper and key out to you from, zo obviously they dont feel safe. Definately would not recommend. We did not stay.

Having worked in social services with homeless people, it is clearly evident that this particular Ramada must be taking federal stipends to house homeless people in crisis. The hotel in general smells like mildew and must as well as cigarette smoke the whole time. There are holes in the walls, nasty filters in the air conditioning and heating systems, stains all over the curtains.

There were roaches and other insects…left that hotel with bedbug bites

Don’t stay here, there were roaches everywhere. The hallways/room smelled like urine and smoke. Stay away!

When I arrived police were in the hotel to remove vagrants. Odors were bad. Left some clothes in the dresser when I left. I immediately called within hours and manager told me there were no clothes in my room. The staff had to have taken them.

ROACHES. Gross, the place is disgusting.

Very dirty room

The hotel was in deteriorating condition.

Change room 3 times because it was dirty and one the ac unit burned out

Avoid! Avoid! First: the place is housing families- school buses dropped off kids. That’s all i will say about that. It’s a low income housing facility. Second: it’s filthy. Bugs. Black mold. Odd smells. Broken stained furniture. Sticky carpet. The bathroom- disgusting. Our window was broken and stuck open on ground floor. Bugs crawled over me at 3 am. Thirdly: it’s misrepresenting itself online. The bar- restaurant is closed. Has been for a while. It’s not upgraded. It’s so awful. No WiFi. The parking lot is a mess. Photoshopped and out of date. Fourth: the staff does not care about how inconvenient it is to stay there. $250 night to be in unsafe conditions. The bullet proof glass surrounding the concierge desk should have been a clue. Fifth and last- the walls are paper thin. And that was probably the least of the terror in that hotel from hell. Do not stay there, even out of desperation.