Nice clean room, pleasant staff, great location.

We liked the location. Staff were helpful giving recommendations regarding restaurants and directions We didn’t like the room which was shabby and rundown. I booked a room with ocean glimpses and we could not see the water from our room or balcony. The room was not good value for money.

The location of property was good. The surrounds of the property is poor. Dirty grounds. No internet, no lift. Lots of stairs. Lobby staff were ok. Breakfast waitress didn’t smile.

The property was incorrectly advertised eg photos of outlook, balcony, pillow menu. The internet rarely worked. When we made staff aware they'd go and turn on and then it would not work a short time later. The matresses in the economy room need replacing. They had dips in middle. When we complained we were told to go somewhere else. Our room was half the size if my friends who paid the same amount on the site. Overall really disappointed and did not sleep properly during our stay.

The hotel is old without a proper elevator, it uses an old storage very slow lift. But it doesn't get you on the top floor, you have to walk the last floor. The surrounding area is a third world area, dirty, chaotic, with no parking spaces. The room was big with a funny barred enclosed balcony that looks nowhere.

Good location and had everything we needed to explore Siracusa. It was very comfortable with a nice breakfast and helpful staff.

Well situated midway between Archeological Park and Orteiga. Service very mixed, mainly we guessed, because some staff had not been trained. Various advertised amenities didn't happen e.g. room not available as advertised, no promised free parking, empty minibar, no coffee on first morning. Reasonably good value if advertised amenities are delivered.

What a lovely hotel and friendly stuff! Would love to be back!

Old hotel with friendly staff. Splendidly ancient and rickety (hydraulic) lift. No reserved parking so that can be a problem. Kettle provided but no coffee/tea so take your own!

Reserved parking in front of the door, easy access to/from the autostrada and tourist spots in Ortygia and Syracuse. The staff was able to book ferry tickets from Catania to Naples when our flight was unexpectedly cancelled with no alternate flights available and no travel agency open. The wifi is strongest in the lobby. The room and breakfast are good. Good value for money.

Family-style. Walking distance to the long-distance bus station & the railway station. About 6 city blocks from the start of the old town & from the Greek theatre uphill in the opposite direction. Antiquated elevator, but only two flights of stairs to the top. Nice room, recently redecorated.

The location is close to restaurants, the historical areas and the train station. We walked to the island and the train station and took a local bus to the museum and archeological area.

excelente service , good neighbothood, close to the port

This hotel is located between the old part and new part of town but not in either one of them. The neighborhood IMMIDEATELY around the hotel is sort of a no-man's land. But of you walk for 3 minutes in one direction or ten minutes in then ther there is plenty to see and do. Some of the rooms are wonderful. Some need work. The service is fantastic.

The English-speaking receptionist oriented us with a map and directions to the major archeological sites and to Ortygia, with some restaurant recommendations. Everything was walkable because the hotel is between these two areas.

Not sure why the rating for this hotel is kind of low ... for me it was a wonderful experience! The room I had was facing South-West, so it was filled with light and sun warmth in the afternoon. Also, the entire design of the room, in pale/earth colours, was so cozy, that it was a pleasure spending my time there! The room was quite big, there was enough space to spread out the suitcases and still have room to walk around. The breakfast had both sweet stuff (croissants, jams, cakes, and so on), but also meats, cheeses, boiled eggs. So that gave the day a good start, for the daily sightseeing activities. The hotel is well signposted starting from the railway station, and easy and quick to reach from there. Also, the side where my room was, was facing the city police building - Polizia Municipale, so that added an extra comfort as far as safety is concerned. When I arrived there on the first day, I did not even have to ask for a map and the main sights, I was given it together with the room keys! And finally, the wi-fi - important for me - was very reliable (maybe there were few moments some days when there was some short reconnection, but other than that I was able to use it as I needed.) I would stay again at this hotel any time stay, for me it was a very good experience.

We spent 3 nights in this hotel and were very pleased with our choice. The room was spotless and the bed comfortable. The only slight problem was the sliding door of the shower. The breakfast was adequate and the location perfect. The staff were very friendly and we would use the hotel again.

Syracuse is a lovely city with Ortygia Island very close to the hotel. We enjoyed a festival of St Lucia on the Sunday morning.

Problems with shower in our room & a bit noisy. Staff very helpful in changing our room. Quieter and more comfortable for a more enjoyable stay. Breakfast pretty basic but adequate.

This hotel is just a short walk from the bus and train stations (less than 10 minutes) and is also very near the Ortigia island, where the historic old town lies. The hotel is very comfortable with all you could want for breakfast. Rooms are spotlessly clean and the staff are friendly and helpful. I have nothing but good to say about the hotel and would certainly stay there again. Whilst at the hotel, we took the Montalbano Tour and it was well worth it. It is possible to walk to the Greek and Roman amphitheatres from the hotel, and I would recommend this trip to anyone staying in Syracuse. All in all, a good break.