All inclusive was the lowest/cheapest quality in drinks and buffet. I rather pay for quality than just having lots of bad choices. Breakfast was decent. Property is old, could use some work and updates.

Had a great week long holiday. Lovely hotel, would recommend and hopefully revisit one day. No issues worth mentioning. Pool and poolside outstanding.

Very convenient location and the staff was very polite. A lot of choices for food, overall quite average. Swimming pool area was always clean and quite, and we always found sunbeds.

Have stayed here before and is mostly pretty reasonable. Some of the decor in my room was a bit tired looking, however comfortable bed. Food last time was ok, generic all inclusive really. I only ate once there this time as unfortunately the dinner I got the chicken was still raw which put me off eating in the restaurant again, just ate out. If I were to stay again, I would go room only and just eat out.

Really enjoyed our stay. Hotel very.comfortable, very clean and central location.

It is a lovely holiday. Reasonably priced but rooms immaculate, food really good and facilities great

We stayed here for a seven night all inclusive holiday to celebrate a 40th birthday. Despite being told in advance this could be acknowledged, we were told on arrival this is not possible, which marred the experience. eventually it was arranged but there was little acknowledgement by the hotel that miscommunication occurred. After the final conversation, our room was not cleaned properly - maybe a coincidence, but the timing felt too close to not feel this was done on purpose. The food is quite good. Breakfasts quite repetitive, but there was a good selection and variety of food for lunch and dinner. The all inclusive drinks set up was great. The main issue with the pools is that there are not enough parasols. We were told the hotel doesn’t have more, so if you miss out, that’s it. The hotel is strict on the no reserving sun beds policy; they will leave a warning card on unattended sun beds, and will physically remove personal belongings (books, towels, bags) if occupants have not returned. Either provide enough for all guests, or relax your sunbed reservation policy. A €50 deposit is required on arrival, told this covered towels, then informed that a further €10 would be held for towels, and that every exchange of a towel costs a further €1. Reception staff were a mixture of very lovely, and very not lovely. All entertainment, kitchen, bar and restaurant staff were amazing. Overall? We would choose not to stay at this hotel, or any other Lopesan hotel again.

Well run hotel, enthusiastic and helpful staff and the food was good quality for all inclusive buffet format. It would be nice if they played music longer in the evening for entertainment while guests are still milling around the pool or indoor bar area after eating as it gets too quiet after 10pm. Some background music would be nice.

Really enjoyable stay, very central to shops and beaches, would recommend 😊

Great value for money all inclusive hotel in a good location near the beach. Food & drinks were decent, the 24 hour self service is a nice touch

The hotel itself is really good. The all inclusive food is good without being spectacular . Unfortunately the included wine is poured from a tap and is not great and the same can be said for the beer. Our room was very nice comfortable and clean and on the top floor with a great view and we were very happy with it. Lastly the hotel is located a little away from the Jain nightlife centres and feels a little isolated at night time even though there are other hotels closeby. Overall we were satisfied that our stay provided fair value for the price paid

Let me check in 3 hours early, thsnk you. Strange they put a kettle in the room but no bottled water or even a container we could use to fill from the hotel water dispensers. When i tried to fill an empty bottle with water i was told off by one of the reception staff. I think the main restaurant could do with being bigger too. Pool side was excellent i have to say. A very good experience overall. Thank you.

you are thieves I cancelled inline with your cancellation policy but you have not refunded my money

Really enjoyed my stay. Immaculate and calm, the dining room is well run and the food fresh. Free are interesting but good. Pool areas very busy but managed to find a quiet area to sunbathe. Great value for money.

The hotel are in very good location, close to the beach and shops around. Reception, waiter, bar staff, cleaner was amazing and work very hard to make ur staying be fantastic. The hotel facilities and structures are very good. The pool are just fantastic ad well. The big factors could be improve. The coffe machines could be better the intertainment team have to be re trained. Need more investiment. The activities is very poor and simple. At night not really intertainment for adults.

This is my second time in this hotel. This time alone. The hotel is homophobic not gay friendly however there are few gays that stay here. Don't bring anyone to your room the staff are watching you and if you get caught you get into trouble. Everyone is white in hotel not diverse. The food is disgusting and building outside looks like a hospital but inside is nice. Do not book this hotel it's not worth the hassle. Try abora Buenaventura down the road it's big and better.

The building of the hotel looks like a hospital. Looks very old but inside looks lovely. Not crowded but busy with guests. Rooms are very nice. Lobby looks beautiful and restaurant looks great. Food was lovely and tasty. Animation team looked after guests very well.

It is worth paying extra for a room on a high floor with an ocean view. I did not use the pool but it has come to my attention that the pool is sometimes too shady. The hotel staff is very friendly and very helpful and all those people who work there deserve praise. Unfortunately the food is very poor, there were even the simplest of problems for example undercooked canary potatoes , meat and fish of poor quality not good, french fries poor and dry. The dishes were often barely warm that they became cold while eating. Soft boiled eggs were hard boiled eggs. I'm not complaining that they didn't serve something exquisite because it's a hotel rated 3 stars but the simplest dishes they provided were poor, badly prepared or badly served. Worst of all the plates I took out of the pile were often unwashed after previous guests, it happened to me a few times. It's disgusting. During the booking of room, I have goot a large price drop deal. However, the stay would absolutely not be worth the regular price without the promotion.

Excellent service, very professional, and a very pleasant and welcoming environment to stay in.

My deluxe room was perfect, so clean and so quiet. Hotel was exceptionally clean and lovely pool area. Food was fine, not very exciting but its a 3 star so not complaining. Location was good, bus station just around the corner, beach promenade just a couple of minutes away. Entertainment team work hard. Good for a family break, or a chilling week. The Entertainment finishes at 10pm each night and then very quiet but bars close by. We enjoyed our 5 nights.