The environment is good and the staff provides excellent service. I use their services frequently.

Good privacy, and the outside air has a very nice atmosphere.

The service is friendly, smiling, cheerful and friendly.

The staff provided excellent service and were friendly. The atmosphere was great, quiet and peaceful.

Convenient and clean. I slept very well.

Overall, a positive experience. The bed was extremely comfortable, and a security guard watched over the parking lot all night. The room decoration was retro, with an 80s vibe. It was a tad out of place in a hotel chain with generally different standards, but I actually quite liked it.

Conveniently located across from Robinson Lifestyle Mae Sot shopping mall, and only 5 km from the airport, Centra Hotel is on the higher end of accommodations in the city. The rooms are spacious but there are issues. The most glaring, I think, is that the AC was not working well. Despite putting the thermostat at or below 20°C, the room never cooled. The large windows cannot be opened. The bathroom lighting was poor, and having a bathtub instead of a shower stall is antiquated. Also, the desk space is limited, and there's a cushion seat instead of a chair, which makes working with a laptop uncomfortable. On the plus side, there's a large swimming pool which is clean and well-maintained. I used app to book, and didn't realize breakfast was an extra cost. That's annoying. Front desk staff was professional and friendly, however. For a business traveler, it's a hit and miss.

The hotel is in a good location near Robinson Department Store, quiet, peaceful, spacious, luxurious, suitable for relaxation.

The room is clean, spacious, a little bit small, the bathroom is a little small.

All the good facility and services. Only elevator must be maintainance. Some misstake can be forgiven as good services mind.

Good. Very clean. Good service. Very quiet.

Old stale rooms are not named Chetra. Should be able to change the furniture already, but the staff spoke very well Impressed by the receptionist.

Staff were good. Breakfast is little too expensive for the quality.

Friendly service staff, clean hotel.

Comfortable, good Wi-Fi, good location.

Good sleep, comfortable sleep, clean room, quiet, but stuck at breakfast, rarely served Out of stock, fill slowly. Overall ok.

Clean, comfortable room. Good service staff

Good value for breakfast.

Feel free to Management is not focused on providing good service to hotel staff. I was not impressed with the front desk staff.

Bed is very silk and smooth, happy sleep