Ona Marinas de Nerja Spa Resort

Explore Ona Marinas de Nerja Spa Resort
8,2
Very Good
From 1.020 reviews
Cleanliness

8,6

Room Comfort

8,2

Location

8,2

Service and Facilites

8,6

Traveler Reviews Ona Marinas de Nerja Spa Resort

Number of reviews per page
20
40
Top reviews
Jenna
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very tired and old hotel. Check in took a very long time and we didn’t feel particularly welcomed.
Thea
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really nice to have the beachfront access and a good pool, but the hotel itself is only ok. Spacious but dated rooms showing a lot of wear and tear, in need of new furniture and bathroom remodel. Breakfast buffet was very good, dinner less so. The dining room is crowded and understaffed. Very limited other dining options within easy walking distance.
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Anne
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with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This is a good sea front hotel with clean, comfortable rooms and friendly, attentive staff who are always happy to help. The breakfast is delicious and offers a great start to the day. It's the perfect place to relax and unwind. I would highly recommend this hotel to anyone looking for a peaceful getaway.
Krisztina
icon-Friends and family with Friends
Friends and family with Friends
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean room, lovely staff, excellent value, fantastic setting. The bus is a let down as it doesn't go frequently enough into town and we missed our connection to Malaga, this affects tourism. Thank you for the wonderful stay
Linnea
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Family
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I would not recommend staying at this property. In my experience, it does not meet the standard of a 4 star hotel. We were initially assigned a room with a strong mold/sewage odor and extreme dampness. The walls and ceiling felt soft to the touch, and the air conditioner was leaking enough water to create a puddle on the floor. We requested a room change immediately but were told the hotel was full. After waiting four hours for a maintenance technician, they agreed the room was unacceptable, and we were finally moved. It took speaking with four different staff members and hours of persistence to resolve the issue. The buffet food was bland, overcooked, and lacked flavor. My sons, who normally eat anything, barely ate during our stay. The shower temperature constantly fluctuated between freezing cold and scalding hot without warning, creating a potential burn risk, especially for young children. We also found it strange that the pool and surrounding lounge chairs (Including the beach) were closed off with a physical fence around 7:00–8:00 p.m., even though it stayed light until about 9:30 p.m. Overall, the condition of the rooms, poor food quality, safety concerns, and restrictive pool hours made this a very disappointing stay. I would not stay here again or recommend it to others.
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Sylvain
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Family
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hôtel de 3 étoiles maximum du pour des rénovations manque d’entretien. Belle extérieur et piscines mais à besoin d’amour sur le reste du complexe. Chambres vieillot et lits désuet
Richard
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with Children
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A lovely hotel a little way from Nerja town... About a 50 min walk (which I like). You can walk all the way along the coast to Neja (very pretty!). Food was okay for price. Pool nice. Good for a family and couples. Rooms are big. GREAT football bar found. .. Opposite road up on hill. Entertainment didn't seem that great. Early bed for us.
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Steven
icon-Friends and family with Friends
Friends and family with Friends
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We all enjoyed our stay all four of us
Sanhui
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good resort with great facilities and had a great time there
Kirsten
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with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our 10th year of staying here & yet again it met all expectations. What we love is that many of the staff are still there and they give you such a warm welcome as though you are truly appreciated.
Wilma
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel staff were all very friendly and welcoming except for the reception staff who were very abrupt and quite rude. We had contacted the hotel twice prior to our arrival to request a quiet room with a sea view however we did not get a reply and on arrival we were allocated a side sea view room overlooking waste land used as a car park. We were informed that they give priority to guests who book directly with the hotel. Also, we had to return to reception numerous times as our key-card didn’t work despite ensuring that it was kept away from our mobile phones. Our room was quite tired and in need of an upgrade but at least it was clean and the daily housekeeping was excellent. We were AI - the food in the buffet restaurant was quite good with plenty of variety - the waiters were very friendly and attentive. The bar staff were all friendly and efficient too however the all inclusive cocktails were horrible - if you wanted a decent cocktail, they were 10€ each. Evening entertainment was a bit mixed and included singers, karaoke & bingo - so not to everyone’s taste. There are plenty of sun loungers so no need to reserve a bed with a towel (although that still happened around the pool area). The hotel is a 30 mins walk into town or a short bus ride. Would highly recommend visiting the Cueva de Nerja - these caves are absolutely breathtaking and a must see. Overall, we enjoyed our week and would recommend it to anyone looking for a reasonably priced hotel in a quiet location.
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Rebecca
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Could be great with some policy changes. Room was totally fine (but paper thin walls), buffet totally fine (though vegetarians are basically stuck with the salad bar every meal), location was nice, pools are beautiful when actually open. The main issue with this place is that they put hideous brown fencing around the pools whenever they're not open, and they don't open until 10am even in summer (by which time kids will have been up about 3hrs), which means you're sat at breakfast looking out onto what looks like an ugly construction site. They're also a bit lazy and on cool days when they think not many people will want to swim, they only remove a couple of the fences at the pool steps, leaving an eyesore all day! We understood the safety reasons for the fences, but they need to be removed at sunrise every day without fail and left off until sunset, with the lifeguard hours matched accordingly. It really ruins the experience of the hotel and could be fixed so easily. Evening entertainment is low-budget karaoke, pub quiz, magic show etc. The one and only bar has 25 tables for about 150 rooms so get there early as most people don't fit and had to leave, either heading into Nerja or spending the evenings in the room. Overall, currently feels like a cheap and cheerful 2 or 3-star hotel, but could so easily be much better! Fix the fencing times, add hot vegetarian options at the buffet, and create an alternative evening bar / cafe area. Not sure if we'll ever go back.
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Lauren
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with Friends
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Good location, air con didn’t work in the room. Something to be mindful of especially if visiting in the hotter months.
Clare
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with Partner
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very clean, staff very friendly
Efren
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with Children
6,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast is very good and organized Some rooms don’t have wifi internet, signal is not consistent Pool water is very cold
Myra
4,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hotel worn, dated and cheap looking. To have to go to reception and request a sink or bath plug says it all. Cheap and nasty. Would not beat or drink there. Goodness knows what we’d get served! Room had cheap “ furniture, curtains and cheap everything. Just awful. Staff were very pleasant and helpful. Every one of them.
Matthew
icon-with Partner
with Partner
6,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean seaside large hotel with very average food options
Trevor
8,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Just a short stay thar we enjoyed and may be back for a longer stay.
Rebecca
icon-with Partner
with Partner
6,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The staff was very friendly. We loved the pool area and our room just off the pool was perfect until it was time to go to sleep and we wanted to bathe. Barely a trickle of water dribbled into the tub. It was too late to call anyone.
Hilary
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with Partner
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was in tired decorated, staff excelent, restaurant was adequate warm food on cold side unsure why pool closed at 3pm when pool and area still in full sun
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