Overall Ratings & Reviews Hôtel Mercure Lyon Est Chaponnay

Staff was great, restaurant staff worked with wife's gluten-free dirtary needs.

Rooms were clean and comfortable, staff and front desk were friendly and helpful, and food was good. Overall a good stay, thank you!

A pleasant hotel with good quality fittings. However, I couldn't see how a superior room differed from a standard room.

Reasonably good hotel in an industrial area. The rooms are standard but clean. The lobby is reasonably good. The staff are helpful. There is a supermarket nearby.

Comfortable hotel

Because it is away from city center it is very quiet.

It’s a decent hotel, but a lot more basic than I’d normally expect for a 4-star Mercure. It’s a redecorated old hotel with nice furnishings and a good bed. Service is fine and it is comfortable for a short stay. Just don’t expect more than that and you’ll be fine. Be aware that the restaurant is closed on weekends!

Like it because it is near many shoppings and restaurants. Friendly front desk reception name Damien. Hotel has a good restaurant.

The night auditor was very nice to us.

Overall a nice stay. The room size is OK not big but adequate. The shower gets the floor wet but water was hot with good pressure. The breakfast is really good with many choices.

We only stayed 1 night. Very comfortable stay. Only downside was it's far out the city, €50/€60 taxi in to Lyon, nothing around the hotel and poor public transport links. Unfortunately due to the football, these were the only rooms available.

A very reasonable price for modern and clean facilities.

Stayed as a stop over from Italy to Calais, this hotel was chosen due to: location on the outskirts of Lyon, 24 hour reception and price. Hotel was very easy to find and we had a quick check in with friendly and helpful staff. The room was small but we didn't need any more space, more importantly it was clean, modern and the bed was comfy. Tea/coffee facilities had take away cups which is clever! Would use this hotel again.

This hotel was perfect. It was clean, quiet, the staff was very friendly, and the air conditioning was fantastic. The breakfast was absolutely wonderful. They had everything from different types of breads, croissants, french macaroons, fruits, meats & cheeses, eggs, bacon, and pancakes. It's about 20 minutes from downtown Lyon, but very easy to get to from there. We stayed as a stop-over on our way down to southern France. Would definitely recommend to friends and may stay there again.

The hotel is clean good and modern. The down side it's set within an industrial estate. It was fine for us, as were traveling and only wanted a stop over - this is all it is a stop oven and nothing more. Even though comfortable.

Clean, quiet, reasonable price

We stayed two nights at this hotel as part of a road trip through France. The night we arrived the Restaurant was closed, although there was Steak House within walking distance. It is in a mainly Industrial part of town. The Breakfast was daylight robbery at €16.00 per person for a very basic selection. We won't be staying there again.

This served as a convenient stopping point on the way back from the Côte d'Azur. It was clean and comfortable and allowed my dog. The breakfast buffet was smaller than at other Mercures that I stayed at, but it was good. I would definitely return.

fantastique

Tres bel établissement, personnel tres agréable, chambre spacieuse