It's our second time at this hotel.

It was our 2nd stay. The hotel ie good for families, great pool and activities for children. Rooms are small, but clean and modern. Food is ok for an adult, but definitely not 4*, more like 2* - soups are made from powder, it is basically colored water with, disgusting. Same for desserts and mashed potateos - made from powder not from scratch. There is a children playground - run down and dangerous. Last year it was covered with wasps, this year there were 2 wasps nests and splinters pointing our from wooden attractions. It would be good if children evening activities start earlier - sometimes it started after 9pm, which was a joke for a party aimed to small kids. There is no beach, but within 10mins of walking, there is Pila beach (just concrete stage) with free loungers for hotel guests and you can use golf cart - but sometimes it is not very reliable - last year we ordered golf cart from main beach for a certain time and it has never arrived. Overall, it is ok hotel for families and if you are planning your vacation in Punat, this is a nice option, but keep in mind, this is not to 4* standard at all. It needs a lot of renovation (when it started to rain, water was pouring everywhere on walls, in the lobby, dining area, etc), more care for children safety and activities and definitely on food - I would prefer less options but at least a little bit tasty and homemade, therefore suitable for children.

.

Save your money and time and do not stay at Falkensteiner Punat hotel. This hotel is a galaxy away from 4 star hotel, and I truly do not understand how and why it is advertised as a 4 star hotel! The front desk is clueless, with poor English, and even poorer customer service, and beyond slow. They never have any answers, and just stare at you, or walk/call to the back office to ask mysterious Front Desk Boss, whose answers are inadequate even when she actually is on the premises. We nicknamed this boss lady “invisible”, as she never showed herself, and only continued to further confuse already overworked, and incompetent front desk staff. There is a bright star at the front desk, Mrs. Sandra, if you are lucky enough that she has a moment to breathe between all she does. Sandra is smart, sharp, and professional. The hotel itself is dated, and in a serious need of remodeling. Peeling paint, bleached out carpeting, ugly rooms with ugly,cheap decorations, horrible pillows, cheapest available toiletries, dirty cleaning rags and supplies randomly left in hotel hallways, ugly elevator… The communication with the front desk is nonexistent, as the telephone in the room is not working. Perking is limited, there is no valet, or luggage help. Everything Is a wait, a long wait, as the place is severely understaffed, and the staff is overwhelmed: waitressing in the am, cleaning in the afternoon, setting the tables, or pool chairs late at night. There is no beach and promised golf ca

Top hotel Falkensteiner Is over the top!!!

Top in tutto, come sempre

The most important thing to me is that the kids were thrilled. A pool had a warm water. The only drawback was the uncomfortable beds.

Excelent service, great food. Clean room and nice pool.

Läckte vatten från taket i rummet, luktade fukt och illa på hotellrummet Hotellet var fullbokat meddelade personalen och därför kunde vi få ett nytt rum Fint hotell på bilder men i verkligheten rätt slitet

El personal fue muy atento. Teníamos un tour a la hora de la cena y nos prepararon una bandeja para después.

Positiv war: Parkplätze, Poolbereich, Speisenauswahl, freundliche Mitarbeiter, Rollstuhlgerecht. Verbesserungsfähig: Wände in den Zimmern müsste man nachstreichen, geringe Anzahl an Hygieneartikel (zum Beispiel Körperlition fehlte), Fahrräder konnte man in die Lobby stellen anstatt dafür draußen einen vorgesehenen Platz zu errichten. Dusche im Poolbereich im Keller läuft das Wasser nicht ab und außerdem nur Kaltwasser, keine Haken oder Abstellmöglichkeiten um etwas aufhängen zu können zudem ist in diesem Duschraum kein Shampoo oder Duschgel.

Ótimo hotel, principalmente o restaurante com várias opções. O quarto razoável. Banheiro com vidro do Box sem encaixe, molhando todo banheiro.

Quatier okay, sind zum Mountainbiken und Kajaken dort, für uns alles optimal erreichbar.

Mid range hotel, room small and not cleaned

La struttura è piccola per il numero di persone,

La struttura è molto bella, e comoda. Sicuramente migliorabile, ma nel complesso ci siamo trovati veramente bene. Personale disponibile e cordiale, piscina e scivolo fantastici. Sala ristorante bellissima con vetrate vista mare. Personale del Falky club per bambini e dell’animazione giovane e professionale. La spiaggia 10 minuti a piedi molto bella, golf cart a disposizione per raggiungere la spiaggia dell’hotel o la spiaggia di Medana. Lungo la strada per la spiaggia bar, negozietti, parco giochi per bambini e per fare sport molto ben tenuti , tanta ombra. Vasta scelta di escursioni in barca. Il paese mi ha dato una bella sensazione di sicurezza, negozi gestiti da persone locali, sempre molto disponibili e gentili. Nell’hotel abbiamo usufruito del noleggio mountain bike, e bike, kayak e sup. Tutto al top. Tranne un receptionist, il resto del personale non parla italiano ma ci siamo sempre capiti benissimo in inglese. Bagni delle camere un po’ piccoli, ma la nostra camera era molto spaziosa, con balcone e vista mozzafiato. Ristorazione a buffet, molto ben fornita e pulita, non sempre il cibo aveva la targhetta con l’indicazione di cosa fosse. Acqua e bevande a volontà e (apprezzato tantissimo) sempre acqua con infusione di frutta e bibite disponibili fresche presso la reception! Durante la settimana della nostra permanenza il Wi-Fi per qualche giorno non ha funzionato, ma la copertura era ottima nella camera e nelle parti comuni. Penso che torneremo!

Cibo buono e tana varietà.

Das Frühstücks- und Abend Buffet war außergewöhnlich vielfältig und hochwertig.

Schönes Hotel. Teilweise schon etwas in die Jahre gekommen. Unser Zimmer war sehr schön groß mit einer großen Terrasse im EG. Das Essen war abwechslungsreich und lecker, wenn auch nicht immer in bester Qualität. Hat uns aber nicht gestört. Sehr gut hat uns gefallen das man unser Elektroauto kostenlos laden konnte. Das Meer war direkt über die Straße. Sehr gut war das man im Restaurant den Sonnenuntergang und das Meer sehen konnte.

😊