The bed was not comfortable and air conditioning was not working as apparently there is some law that in Italy that they can't turn on air conditioning during the winter. We had to open the windows at night and it was too noisy. Breakfast was average also.

Spotless, very friendly and helpful team, excellent service in facilities, very nice amenities, loooved the spa!

This hotel was in a great location and the rooms were great

Very nice

Check in was with alesseo who was helpful and professional, and took only a few minutes. He gave us a couple of restaurant recommendations - we tried both during our stay and they were excellent tips. We were very happy with our room which was a good size, I note other comments about some areas being dated but that didn't bother us

Room was clean and staff was very helpful!

Not the best place. Outdated hotel. Staff was very non-responsive. No one picked the phone in the lobby. They wouldn’t fill back breakfast fast enough. Coffee was horrible. AC didn’t work in the room. Even after so many attempts to get it fixed, AC didn’t work.

The hotel is located in a safe area and a walking distance to a lot of shops and restaurants. We stayed in the hotel for one night, and enjoyed our short visit of Naples. It’s a short drive, less than 10 minutes from Naples Airport and close the port for ferries.

Brilliant

Great location to stay in Napoli , short walking distance to shopping and eating area. Loved how they treated my fiancé for her birthday, they sent a champagne bottle to our room. Highly recommend!!!

Enjoyed my stay! Though the room was small, the bed was very comfortable. The staff was exceptional and the morning buffet was great. If my travels take me to Naples again, I’m staying here.

Receptionist tried to give me different room, I booked 3 single room, but she wanted to give us queen bed and 1 single.. mane she miss understood.

International standard hotel in lovely Chaiai neighborhood. Spacious and well equipped room. AC very effective but also had windows for fresh air. Enjoyed the breakfast. Great shops, bars and restaurants close by. Easy walking distance to heart of Naples which has great vibe.

Hotel is very basic. Old hotel with wood paneling and needs renovations. Clean rooms though and wood floors, which is a good thing.breakfast basic, but ok. In an area with expensive shops. 10 mnt walk to sea promenade. It’s ok for a quick stopover if you want to be in this area.

Nice hotel, located in a great place in Chiaia. Nice gym. People at reception were helpful and nice. Brought extra towels when requested.

Love the location. area is ideal for restaurants, cafes and shopping near the waterfront for a lovely stroll

great

Good location, walking distance to amenities, good service, clean.

Great customer service, excellent neighborhood, enormous and nice rooms.

The stuff was amazing. Welcoming, helpful, caring. Best of the best