Overall Ratings & Reviews Logis Hotel Restaurant des Acacias Lille Tourcoing

I recently had the pleasure of staying at the Logis Hotel Restaurant des Acacias Lille Tourcoing in Neuville-en-Ferrain. From the moment I arrived, the staff impressed me with their friendliness, efficiency, and willingness to ensure every guest feels welcome and cared for. They truly made my stay a pleasure. The rooms were spotless, with a high standard of cleanliness both in the bedroom and bathroom, which added to the comfort of the experience. The attention to detail was evident, and I felt at ease throughout my stay. The restaurant area was another highlight—a pleasant and inviting space with a warm atmosphere, perfect for enjoying a delicious meal. The added convenience of free parking was invaluable, especially since I have mobility issues. Having such accessible amenities made my visit so much easier and stress-free. Overall, this is a fantastic place to stay, whether for leisure or business. I’m already looking forward to returning next year if I have the chance! Highly recommended for anyone seeking a clean, comfortable, and welcoming hotel in the Nord region of France.

Staff was accommodating and nice. I was late to buffet and they offered to get breakfast items I missed.

Clean, good value convenient stopover. Restaurant exceed expectations

Facilities are all clean and useful. I recommend to stay here!

Room was nice and clean and came with multiple water bottles. Staff was very nice and the restaurant was nice as well.

Staff were polite, friendly and helpful. Nothing was too much trouble and they are all, without exception, a credit to your hotel.

Good economy + stay

The reception staff spoke zero English which made the check in very long and uncomfortable. The staff member looked very annoyed that we didn’t speak French and made very few attempts to translate or make us understand apart from when he wanted money. I know we were in France and they except us to speak French and so on, but we were just moving from England back to our home country Sweden and unfortunately France is in the middle. A few standard phrases from a hotel receptionist is not too much to ask. The room was not cleaned properly and there was a small carton box on the side of the basin that looked like it’s been there since 1985. It was filled with a sewing needle and some other crap but nothing useful like toothpaste. The bed was uncomfortable. There were signs everywhere with advice on how to save the environment by not charging your phone the whole night and so on and so on. I think caring for the environment is very important but in this case it was very clear that it was to save money and nothing else.

Very comfortable bed clean and tidy excellent value for money. All clean warm and totally adequate with tea and coffee kettle complimentary water. Staff helpful and friendly. Very warm room. Tv and WiFi. I would stay again great for a couple of nights.

Lack of air conditioning meant upper floor room was hot even in cooler days

Great price and great location. Very convenient as it is just a few yards from the main highway but far enough to remain silent, calm and pretty. Feels like you're in the middle of the woods in a small village. Staff is great and quality/pricing ration is maximum.

Tres bon, supreme service, very friendly and obliging

We heard the guests in other rooms peeing during the night. Very gross. Throw pillows on the beds had questionable stains.

This is a convenient place for us to stay spacious room with parking out the front

Lovely hotel and amazing food

Whilst overall the stay was pleasant the hotel had been economical with the truth in some respect. We asked for an accessible room and wrere told by the concierge that we had been given one. Luckily I get around using sticks. If I had been wheelchair bound I would have had chronic difficulty negotiating the stairs - no lift although one was mentioned in the brochure. The shower was an in bath shower. I bring my own step to get in but how someone wirth a wheelchair would have functioned I do not know.The had a restaurant but it was not open on saturday. The wi-fi was inadequate. Onthe other hand the hotel had good parking and was easy to find. It also had two BBC TV channels

Does what it says on the tin. Budget hotel - clean, friendly staff, bar. Quadruple room with 4 single beds is unusual but served our purposes perfectly. 24 hour reception + free parking useful during a road trip.

it was great the only thing missing was an english tv chanel (news)

Have visited this hotel several times. It's perfect for our trips to the private. Will be back in October.

Good hotel for a stop over.