Ok

The staff are excellent at the desk. Nice in the room…I was very surprised at how poorly kept it was. The blinds were broken, light bulbs missing, copious amounts of literal trash under the bed, as well as stains on the sheets. I can say with absolute certainty I’ll NEVER book a room there again. And honestly might just over look Baymont by Wyndham all together. It’s not the first one I’ve been mortified by, unfortunately.

First room assigned unclean; staff attitude not pleasing; rusty places in bathroom; not at all what I expect from a Baymont Hotel. I was disappointed.

Nice

Nice

From the outside i was questioning whether we wanted to stay as it looked very rundown. The lobby and hallway were better and the room was very clean. The bathtub had a huge soft spot and was very slippery.

Had to take a cold shower

There were only 2 small square pillows on the bed. Also we booked for 4 people and there were only 2 towels. We called for more pillows and towels waited 2 hours never heard from anyone then went to the front desk and was told they did not have extra pillows and handed towels that wasn't even folded to us. The check in person questioned my son who I had as the check in person since I'm disabled I knew he'd be the one to walk in for our family. The room was charged on my card. Despite me listing my son as the checkin person do they wouldnt question him, they still did and he had to explain he was my son. They wanted to know where I was and he said he is in the car on a walker and I don't want to have to get him out of the car twice. The desk clerk seemed put out. He shouldn't have been questioned since I gave his name when I booked the room month before.

Hotel attendant was kind at check in

Nothing

Convenience

Just looked dirty and unsafe.

The place was disgustingly, dirty inside and out. The safety lock on the door have been broken. The bathtub was incredibly dirty mold/water stains everywhere. The faucet would not stop running the outside had broken down vehicles on flat tires there was graffiti on the building.. I was there to stay five nights. I went in to the office and canceled my reservation and did not stay there even 1 night. I did not feel safe. The worst part about it is the lady still charged me almost $200 to cancel my reservation. Which I thought was wrong because I only left because the room was a mess. It was dirty. The safety latch didn’t work bathtub was running and quite honestly I didn’t feel safe. The swimming pool and swimming pool area was completely abandoned. It just looks like it’s been there for years without ever being touched. Walking to my room there was a loud music and very intense marijuana smell inside the hotel.

1. Tv remote did not work, went to the front desk and they gave me another remote to try, that one failed too. Went back to the front desk, the lady gave me another one. This was repeated 4 different times. Front desk lady said “you can use the buttons on the tv” Mind you, we tried using the button on the tv but theres only 1 button & you have to press and hold to change the channel and you can’t go back only forward. I told her “theres over 70 channels and you want me to click 70 times to look at the different channels?” She then said “we can change you rooms” I said “that would be great” she then said “we don’t have anymore 2bd rooms, i’ll go look at your tv” she never came by our room. 2. The mini fridge does not cool, we checked and its plugged in but not cooling, we turned it down a notch, gave it some time then checked & nothing. Turned it down again & gave it some time then checked again, nothing. We have waters, juices & a gallon of milk we needed to keep cold. 3. The shower drains very slow, literally showered in above ankle water the whole time. 4. The tub floor is not attached/coming apart from the floor, has a jelly feeling when stepping on it. Felt dizzy moving around the tub trying not to lose balance. 5. Found an entry bracelet for adult laying on the bathroom sink that did not belong to us, if they really cleaned it, there shouldn’t have been other people’s trash laying around. 6. They advertise an outdoor pool but it was closed 7. Ice machine out of service

After reading the description of the property we chose to stay here, big mistake. When we got in our room we could smell cigarette smoke. Could hear the people talking from the room across the hall. The bathroom looked like no one ever really cleans it just maybe wipes it down with a dirty rag, the shower hardly had water coming out, it just filled the tub and was so slippery you would almost fall. We put some stuff in the fridge to keep it cold, however, we didn't notice until morning that they leave everything unplugged so our stuff was warm when we got it out. We wanted some ice and water, but none of the ice machines worked and the vending machines were sold out. So we figured ok well we will get breakfast in the morning, sadly it was inedible. The eggs were so dry, figured they must have been powdered eggs, the sausage was too spicy to even get past the first bite.

My ID was stolen and debit card

It was not clean or well maintained. Did not look like pictures on line at all. Pool was not in working order. Heard staff raise their voices at other customers. Will not stay there again.

Awful service

Would not recommend. Sketchy place. Outside doors would either not open at all or were always open, no one answered the front desk phone, comforter with visible stains, hotel van with a flat tire parked right in front. On the desk chair in the room was a pair of dirty socks from a previous guest. In the mini-fridge was an almost empty bottle of liquor. This is the type of place that maintains bare-bones standards and doesn't ask too many questions.

Check-in was easy. A limited hot breakfast served. The layout of rooms is confusing, the security on the external doors was not working, and the room refridgerator was broken. Please note, there is no elevator.