average hotel

Good if you get a bargain but not great if you pay higher rates. I would not rate this hotel 5 star more like a UK 3.4- 4 star max. Our first night we were given a very noisy room near to the road. The staff were good and changed us to much quieter room which we appreciated. The spa staff were lovely, but it’s located near a busy road which you could hear beyond the music. Our complimentary Thai massages were very good. The breakfast buffet had a good range and variety of options but I would say expect average - good depending on what your preferences are. For the rates we paid we were disappointed as expected more for our money. We would have accepted conditions etc if we’d got a bargain. However the staff were responsive and helpful. Easy access to Fisherman’s Village and tours.

Pros: Very clean hotel, well-maintained rooms, and an excellent kids' club. The pool is great (we loved seeing the water quality checks!), and it's just a 5-minute walk to Fisherman’s Village. Friendly staff. Cons: Extremely high poolside prices (3x more than outside; 400 THB for a cocktail) and a serious lack of shade around the pool area.

It’s a very clean and spacious room, and the hotel is located a very convenient spot of Bophut beach and near to the Fishermen’s village entrance as well.

Clean room, friendly staff delicious breakfast and very family friendly.

We spent 5 days here Beautiful gardens and lovely pool. We spent most of the time on the beach as there was a lovely breeze Really liked the gardens, Beach and the beach bar Thanks to Num and Oh in the Shine spa onsite for lovely massages. The Spa has a really nice vibe to it We didnt use the gym but it looked to be well maintained. The hotel front is on a busy road so it can get noisy at times if you have a room fronting on to it but the rooms themselves are comfortable and very clean. The staff are very helpful and friendly whether in front of house or in the beach club Food was lovely. Amazing choice at Breakfast buffet. A short beach walk to fishermans village if you want something different in the evening. The hotel fronts directly on to the lovely beach there is no road to cross to access.

Very friendly and helpful staff. Nice pool areas and beach. Enjoyed the breakfast buffet every morning. Also have a good play centre you can take your kids to our 10month old enjoyed it.

The courtyard plunge pool room was spotless and the staff were all lovely and friendly. It’s on the beach and also has two pools which are very clean. It’s easy to walk to Fisherman’s Village which is buzzing in the evenings.

Great resort. Our villa was perfect - we loved the outdoor shower, cabana and plunge pool. Our 3-year old slept on the day bed without us needing a rollaway bed. Breakfast restaurant was a lovely setting and the fruit/juice stand was fun (though the food on the menu wasn’t very good). The choice of pools and access to beach was awesome. Didn’t love the marijuana stench around the villas though.

Staff were amazing. Rooms lovely and the pool was great

Rooms spotless, excellent breakfast bar, friendly and accommodating staff

All of the above. Service excellent. Clio at front desk especially helpful.

Very comfortable and well designed family suite. Loved the bed and the room divider. Breakfast was well stocked with options and lovely setting on the beachfront. Loved the pool and proximity to the beach. Quite expensive pool bar and restaurant menu. Not great quality food or value for money. Very prohibitive against outside food. Didn’t try the spa because it was so expensive.

Great facilities, great staff.

The hotel and room was clean. Location was good as there were many good restaurants, massage places and laundry mat nearby. Food was just ok - but the fire show was excellent. The gardens are beautiful! We enjoyed the daybeds at the beach pool.

Service was wonderful, menu prices in the restaurant were a little pricey, overall a good place to stay

The staff was so nice and went out of their way to make sure our stay was amazing. The room was so clean and had an amazing view of the pool and beach. I would definitely stay here again.

Great stay with very friendly and helpful staff. Great service

A great family resort. So Many different areas, really good set up. The beach at the end is awesome too. Sports in the beach bar. Superb staff. Just everything you need.

Family friendly