Yes rooms were clean and staff was helpful aswell

Initially given the room which was old and near by rooms were under renovation so all the dust is coming hence got the dust allergy.

Overall, it was good stay for us. There were some maintenance issue about toilet door wasn’t working. My son was locked inside, we had to call the reception to unlock the door. The reception staff were very polite and helpful.

Our stay was mixed. When we first checked in, we were given a room on the third floor that smelled old. The air conditioner didn’t work, and the wardrobe had a bad odor with no shelves inside. There was also construction going on in a nearby room, and the dust made us feel unwell. We tried to call the reception for help, but the room phone wasn’t working. The lady at reception wasn’t helpful when we reported the issues, but the manager handled the situation well. He changed our room immediately and offered a complimentary 30-minute massage, which we appreciated. The entertainment team was great, and the spa experience was excellent. Meena and Hudda gave wonderful massages, and Lubna, the housekeeping lady, kept everything clean and was very kind. However, the WiFi was very poor and barely worked. We were also disappointed that although we booked full board, water was only provided at breakfast. There was no water served at lunch or dinner, and guests were discouraged from bringing their own drinks or food. The price difference for water was unreasonable—5 dirhams outside but 30 dirhams in the hotel. Another concern was safety. There were no “wet floor” signs, and one of our friends slipped because of that. Overall, we enjoyed the spa and some of the staff were wonderful, but there were several issues with facilities, food service, and basic hospitality that need serious improvement.

Room and everything in the hotel was very clean

Il faut réparer les douches à part ça tout est bonne

We had amazing time. Staff are very friendly

It was our first time in Morocco, compared to the European standard we have different expectations, 4 star hotel is 3 star hotel. Firstly we booked the room with garden view but the view was on a street and rubbish from hotel, there was unpleasant smell from the bathroom every day. We had booked full board but there is a few different restaurants in hotel and you have to pay separately, overpriced, otherwise you can't sit around the pool you have to buy something. I didn't like that every morning you have to "reserve" the pool chairs as people were getting up in the morning and placing towels on chairs around the pool otherwise there was no chance to relax around the pool, not enough chairs for everyone. We visited the hotel beach which is 10 minutes walk from hotel. The good things about the stay was food, you can always find something for yourself, children were happy with the choices. Entertainment for children around the pool everyday and in the evening as well. The staff from hotel very professional and friendly. On the last day we checked out at 11am but we could stay around the hotel until our evening flight ,which I really appreciated and we could book the taxi to get to the airport.

Nice thanks

POSITIVES Argana was reasonably priced. On arrival we were warmly welcomed by reception staff. The gym staff, cleaning and catering staff were all very nice and lovely people. Fridge, kettle was provided (but no teabags or water or mugs). Room sizes were good. NEGATIVES We had 5 rooms and unfortunately the state of the hotel didnt live up to expectations. Door handles were broken, curtain hooks were not attached properly, the food gave a few of our people food poisoning, towels dirty, wobbly toilet seat, rooms had loud music coming from outside, sink would move at every touch. Shower was so small that the towels were above the toilet which i can guarantee they've fallen on or beside the toilet more than once. Our 5 rooms were spread out sparsely over 2 floors and opposite sides of the hotel, not sure if this could have been improved due to how busy the hotel was. wifi was terrible. Was not working especially in the evening and this had been raised 3 times, each time we were told a technician will be over, however it never happened, we felt fobbed off Expecting a reply from the quality manager saying "we remain committed to improving our services and facilities. Thank you for your comments". We would not reccommend this hotel unless this hotel gets some added investment and they start respecting their customers experience. A hotel makes or breaks a holiday and this hotel is one to avoid, avoid, avoid. For once, we were happy that a holiday stay had ended. Unfortunately.

We were not made aware of building works going on

Returning to the hotel having stayed a few times previously. Always feel comfortable in the Argana. There is a big difference between the rooms that have been refurbished and those that havent though. Food was excellent, as always.

Breakfast and dinner was decent with lots of options. The hotel had lots of activities going on during the day and night which were really good like the pool sports during the day and magic & fire show during the nights. It’s important to note that gym is not free for anyone like us who assumed it was included in our booking. You do however, get much more variety of equipment than those of other hotels.

We had an amazing stay here for 5 days. Staff are friendly and helpful, rooms are cleaned regularly. Would stay again.

The Ac was leaking. It never worked during the night, although we told hotel reception they claimed it was fixed but it never was. The hotel is right near a club so blasting music until 2am, not ideal for children. Breakfast, lunch and dinner wasn't bad.

Stay was ok. Drinks are awful and disgracefully overpriced. You cant buy a glass of wine you have to buy a bottle

The stay was very good - we booked half board the choice for the buffet is crazy and so tasty. The menu changes every day and includes everything you can think of from juices to desserts to starters. The entertainment is really good - every evening there is a different show. The only downsides are you have to pay 2 dirhams to use the locker in the room which I’ve never seen in any other hotel and they don’t provide ‘free water’ during dinner which I feel is slightly inconsiderate. I would definitely recommend this hotel you will not be disappointed.

Staff at desk tried to overcharge city tax so that set the tone really. Room was booked for 5 however it was a room with 1 double bed and 2 single beds. Television did not work . Sent the engineer at 10pm and he couldn’t fix the issue. No TV during the whole stay. Lights in bathroom didn’t work so they sent someone to install new bulbs at 9pm. Can hear the traffic at night even with windows closed. Breakfast was decent but always crowded.

Overall good, lots of small details that make’s it difficult as a westerner. Lobby doesnt take credit card fyi.

I would say there was positives and negatives for me and my families stay here at Argana hotel. Starting with some positives, I would say the location is excellent, local shops, cafes and off licence right next to the hotel as well as taxi and the beach was only around 7-10 min walk. We found our room which was a junior suit to be nice and spacious. We had the extended balcony which was nice, it allowed our children to run around although the view was obstructed by a tent so we could not see the pool for example. The lobby area had pretty decor. We had the all inclusive and found a variety of food choices although make sure you get there early. Some negatives for the hotel to take on baord and improve in. Number 1 is the cleanliness, especially the cutlery and glassware in the hotel restaurant was very poor. The plates and glasses that came back out after use was dirty, sometimes greasy. Many people would look at the glasses to pick the cleanest one. Towels were very worn down and had a funny smell to them and the bathrooms could do with a upgrade especially the toilet. Very noisy in the night because of the live music. We had little children with us. It goes on till 11pm and sometimes beyond. Balcony floor was very dirty, if you walked out without shoes then your feet would turn black instantly. If the hotel can drastically improve on our negatives, we would happily return to this hotel if we came back to Agadir.