Could only manage to get a spa appointment for one person unfortunately but she was very impressed.

The pool was freezing and was put off going back the next day I ordered children’s pizza, it was rock hard around the edges, it seemed to be reheated

Everything was excellent; dinner and breakfast were very high quality, room was cozy and comfortable and staff were friendly and professional . Highly recommend

The room was absolutely amazing very clean it had everything we wanted and more. The hotel itself was perfect very modern and the thermal suites was great too.

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Check in was excellent, however the room was cold, only a blow heater. Asked at reception for someone to come and look at heat but someone only came with another heater by did not look at the issue

The spa was relaxing and the upgrade to a suite was a much appreciated surprise especially as it was my birthday too.

Beautiful resort

For the star rating of the hotel and the quality of the rooms the shower in the room was of a poor standard. The staff in the bar both in the evening and in the restaurant for breakfast were very disorganised. The bar was very untidy with a lot of empty glasses and plates around the tables, even though it did not seem busy.

Impressive hotel. Check-in was easy and staff at reception very helpful. Bar food was excellent for lunch, very tasty. Evening meal in Blake’s Restaurant was nice but nothing special. Had an after dinner Calypso Coffee and it was served in an ordinary coffee mug which was odd. Lovely walking amenities around the grounds. Rooms really nice with lovely views and very clean.

The room was beautiful and a great size. Enjoyed dinner in the restaurant though mine (beef brisket) was dry and overcooked. Allergies were really well accommodated though which was appreciated! The thermal suites, pool and gym are all well-equipped and very clean. I booked a 30 minute massage, the therapist was lovely and I enjoyed it but it was only 20 minutes of massage time because she was late bringing me from the waiting room and for the first few minutes there's a "consult" where they talk you through the form you fill out beforehand. This shouldn't be part of the treatment time. Breakfast was great, generous full Irish though I think that only one egg is a bit mean! Also instead of the usual fruits and yoghurt where you can help yourself there were very small plastic cups filled with fruit, overnight oats etc. It was annoying to not be able to pick the fruit and yoghurt I'd prefer, and most of the cups weren't gluten free as they contained granola and oats. Having plain yoghurt, fruit and granola so that people can help themselves would be better, and the little plastic cups must be terrible for the environment as they didn't seem to be reusable! Overall a lovely stay but would be great if the small things above could be improved! :)

Excellent

Didn’t experience the spa but will the next visit

Check in was excellent. There was a big queue as we were all attending a wedding but it was handled quickly and efficiently.

Unfortunately the spa was closed for the 2 days we were there and didn’t know :(

The art was fabulous. The hotel is beautiful and elegant. The staff was very pleasant but seemed under-trained. Additionally, considering how upscale the facility was there were weird little things that were to the same level. For example, the sheets were coarse, some rooms had wash cloths and some didn’t (we had 3 rooms)..things like that. All in all, though, we had a great time.

Room too warm no Air con. Bar food was of a poor standard. Waiting staff excellent

Nice stay beautiful hotel, bar and restaurant a little too busy and preference given to outside people over guests

Shower not functioning properly

Very beautiful place. Good food and great people