The staff were extremely helpful especially Jannat, Aarti and Rabi. The rooms and facilities great too. We stayed there for a week and after 3 dayswe all felt that the buffet was extremely dull, and the food is repetitive and boring. The quality of the food is great but the food is very bland. Having more themed days, more variety: Asian food, middle Eastern, Nepali, basically more international foods with spices. It's such a shame that you are not catering for the international guests at the hotel. The Ombre restaurant is better, but again the menu lacks variety and spice.
Also the Christmas music is very limited only 4/5 songs played continuously in the restaurant.