Accommodation and service excellent, great location, everything within walking distance. Highly recommend.
Nathan
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Can’t fault the accommodation or service, slight smell of smoke in room from motel fire a week ago.
Tony
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Booked to stay. Hotel had a fire and we arrived three hours after the event. No one called to say all bookings cancelled and couldn’t check-in. No one assisted to booking anything else and been trying to call to request a refund for the last 24 hours (this is a major chain hotel with Accor and has a head office that should have contacted us)
Terrible communication and customer service
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Rosanna
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I called asked for a free upgrade when I was 1/2 hour away from the hotel. I was told there was nothing available. All good, I thought I would just ask. We went to the room. It really isn’t an ocean view it’s a view of a body of water. A bit disappointed. I also wasn’t convinced that there were no free upgrades available as the hotel was very quiet.
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Michael
with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was really clean; the view from the balcony was very good, even having water views when not expected to; quiet; dark curtains; really easy parking; close to everything.
Anne-Marie
with Children
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great for a weekend. Booked last minute but the one bedroom was perfect for me and my daughter. Ettalong and Umina are just magic. Everything you need right there. Would stay again.
Svitlana
Friends and family Family
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful place,short distance to shops and beach
Rob
with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Ok accomodation. Large room . Bland decor. No wow factor
Lorelle
with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This stay was fantastic. We were not sure what to ext but our expectations were so far exceeded. Our room was as upgraded, the entire complex was spotless, and the location was perfect. We will definitely be back again!
Chloe
with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lovely staff, clean rooms,
York
4,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
not good
Michael
with Partner
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Easy parking and easy walking to club or restaurants for meals
darren
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
What a view. Definitely pay a little extra for the pool/water view. It is magical.
Jinhee
with Children
6,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location
Nice view
There was a bad smell in the laundry area. Smells like the toilet, guessing it comes from the sink...need to fix it
peter
with Partner
8,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Ever think was good stayed there a number of times now always good
Kate
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very good as advertised
Walter
with Partner
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very happy with facilities and room
zhao yuan
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
good
Giuseppe
6,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Easy parking, good view but balcony could have been a bit cleaner not the best value for money.
Paul
with Children
2,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Property was okay, a little tired. Expected three beds. One turned out to be a fold out sofa bed which was awful. Not mentioned anywhere on the Wotif site. Those at check-in couldn't care less.