Overall Ratings & Reviews Oaks Cable Beach Resort

Usually love the oaks but definitely starting to look tired. It was quite dirty. Hair in the shower and tooth paste stains on the vanity.

Clean room, extremely comfortable bed. No breakfast or dining options available during the wet season.

Loved it

Lovely place to be

Had an issue with the room but the duty manager was fantastic. He made our experience very positive.

After working for months on a hot & dusty cattle station the crew decided to have an end of year celebration in Broome. I had not visited Broome previously. I booked a at least a month out of arriving and found once I arrived that the main pool was having maintenance for most of October. I'm very annoyed that this was not conveyed to me, so I had the choice to cancel and re book elsewhere so as I could enjoy swimming.

A couple of things, the bathroom was very grotty dirty looking and had was stains on the tiles, the toilet seat was like 20 years old and we had to complain to have it replaced which manager apologised and refunded us 1 night. We won’t be going back there

Stayed here 1 year ago for 3 nights, this time 9 nights. Bit of a muck up when checking in as overcharged us a large amount but got it sorted, but not like they were bending over backwards to sort it out. Room generally OK, Had kitchen, full size fridge freezer, oven, dishwasher, microwave plus crockery cutlery. No coffee maker but bought our own with us. Saggy couch, bed ok, room servicing a bit random, air con in lounge & main bedroom ok, 2nd bedroom air con just remains on freezing cold, needs a service technician. Bathroom toilet laundry all in one room. Washing machine ok, but dryer when it gets to end of cycle just goes to next cycle & keeps going. A guest not realising this may end up burning the place down. If Breakfast is included they are nothing special in fact by hotel standard very low quality. Bar has happy hour but quality of cocktails random, one night a great margarita, the next night worst one I ever had. Never had dinner there. Pool area really nice & clean water, although sides of pool need a good scrub. Not a great effort in keeping leaves etc raked up in the gardens. Was a hassle get an extra pool entry card. It’s 1.3km walk to beach but with beach redevelopment more like 1.7km. Local bus stops right outside service every 30 mins. If you need a Taxi, book in advance.. no Uber. Place needs a bit of a tidy up in the room, a plumber for less than half a day would sort the wonkey kitchen tap etc. No a bad place to stay, but they could do better.

We were disappointed with the utensils & bowls for cooking in kitchen bigger fry pan better sponges for dish washing would have liked a face washer for each guest as one between 4 is not very hygienic bathroom around outside door was filthy

Room servicing was not up to a reasonable standard.

It is a very quiet place

We had to stay overnight because of a cancelled flight to Perth. We wanted to get some groceries for the night. We were looking to walk or bus to the nearest store when one of the receptionists offered to take us herself as she was going to pick up her lunch. Amazing service and consideration. The resort was fine, just quite a long walk to Cable Beach (20 mins) and no shops close by.

Bit out of the way but pleasant property

Great stay

Staff were welcoming. Everywhere was clean. Pools were amazing. Would definitely stay again.

The unit was grubby, with broken furniture, dirty windows, and floors. I was so surprised that I took photographs. No room cleaning on a public holiday - excuse being to give guest privacy despite there being ‘do not disturb’ door hangers. (Not wanting to pay staff penalty rates perhaps) Pools were good.

There was a smell of stale cigarette

I didn’t like how it smelt mouldy in bathroom and no restaurant open very :(

Requesting a refund on accommodation, spoken to manager today, room condition is appaulling, cleaning standards are very low standard. Room not cleaned for 5 days. Had to chase for towels/toilet paper. Staff at reception very good regarding customer service. Actually property is very nice, relaxing and well kept.