Overall Ratings & Reviews Four Seasons Hotel Silicon Valley at East Palo Alto

Fantastic property.

Excellent

The rooms are a bit old

Staff were very professional and courteous. The beds are soooooo comfortable!!

Arrived quarter after check in time and the room was not ready so they put a rush to get it ready. Check in staff was awesome, they were apologetic and accommodated our wait with refreshments. The room smelled like old carpet cloaked in floral scented fabreze or some sort of air freshener since it was just cleaned. We almost asked for another room. We turned up the heater temperature, made coffee and peeled tangerines to change the smell and it worked so we didn’t have to ask for a different room. Room was comfortable and quiet overlooking the freeway traffic from the sixth floor. Room service food and staff were great!

Edgar at the front desk was so nice and accomodating!

Very convenient location. Excellent services except for the Quattro restaurant. The food was very good but the service let a little to be desired.

Excellent

The hotel is nice, nice people both at reception and restaurant but the carpet in the room is old and needs to be changed. Thank you

Clean well appointed. Staff are courteous

Wonderful service! Quiet and super comfortable bedding.

Great low key quiet spot. Always love staying at this specific Four Seasons location

Staff are very friendly and accommodating. They always try their best to fulfill my request for room options and others.

Place was perfect for a quiet getaway

Lovely stay and very helpful staff!

Everything was wonderful, the food not so much

Very convenient to key locations and settings are very warming

I had higher expectations for a four seasons. The restaurant wasn’t great, and the rooms are a bit dated. The air freshener that they pump through the facility is incredibly strong and overwhelming.

Everything was excellent!

Average