Overall Ratings & Reviews COMO Castello Del Nero

View is great. Staff information is incorrect. Main dining is not good.

Fantastic staff, warm but professional! Great recs and helped with booking good transport. Breakfast was the best I had in Europe! Amazing views

Beautiful property in a stunning location. Large, well appointed rooms. A wonderful stay.

Great overall

The hotel Como Castelo Del Nero is a beautiful property. However, for this resort to feel more comfortable and welcoming as resort it will require a few changes: The rooms are to bright. The lights system are designed for business only. There are not one single dimmer in the entire room or bathroom. Secondly important thing are the steps to access the bathroom. Definitely is not recommended for elderly people. Another thing, there are no place for a makeup station. The heritage room is too big and not cozy at all. The fireplace it was only a decorative piece of art. The hallway needs a rugs for a better acoustic sound. The walls are missing pictures with a nice landscape of Tuscany or either a little bit of historic moments about Italy. It perhaps about the Nero… anyway. I have been traveling to over 68 countries, and I have had great experiences around the world. So I can feel the difference between welcoming resorts or a more business experience:

Our room was awesome but the staff wasn’t very friendly. Transportation was extremely expensive to go just a mile away. We would not go back here.

Love this place first time in como hotel !

I can’t say enough good things about this hotel. It sits in a beautiful area surrounded by excellent wineries. Every detail of the hotel is perfect, from the rooms to the dining to the common areas, and the staff is friendly and attentive. I hope to come back soon.

Honeymoon stop that had breathtaking views, amazing staff members, incredible amenities, and conveniently located. We will be back one day!!

Good service, big prperty, nice

Great property and people.

Stunning relaxed vibe. Beautiful hotel and rooms. Dining was amazing!

What a magnificent place. We had the most amazing stay at COMO Castello del Nero. The property is exquisite and was redone during Covid. The views are incredible. The food was OUTSTANDING - cannot stress that enough. Such a great location. Did not want to leave. The hotel staff were so helpful in helping to organize our activities and accommodate us. We had the best time and hope to be back soon.

A true comfort and luxury experience. Kind staff, beautiful hotel and higher tier suite upgrade very much appreciated!

Nice hotel and good service. Nice, good size rooms.My only comments is to be aware that noise isolation is very poor in the rooms. So you can hear all the conversations in the hallways and sometimes in the next rooms.

Amazing property…beautifully kept grounds!

Beautiful hotel, amazing amenitied. Spa is excellent with a great gym and yoga room. Service overall is not worth the price level.

Great location. Some service glitches, but overall positive experience.

Truly magnificent , and unbelievable details and care of attention to customers !

Great service and friendly staff. Picturesque property.