Overall Ratings & Reviews Azka Hotel

Food quality and choice can be better

Herşey dahil 2 gün zaman geçirmek istedik öyle oteli seçtik. Otel herşey dahil konseptinde değildi bu bir kandırmaca. Kahvaltı ve akşam yemeği güzel ancak öğlen snack bara gidiyorsun ala carte menü veriliyor ancak girerken ya da pazarlarken bu durumu açıklamanız gerekirdi önbüro mdr Nazlı hanın diye çok ilgili bir hanım vardı otel ona dua etmeli. Kahve nerde diye sorduğumuzda bile sürekli herşey dahil gibi değilde ekstra ücret ödemeliyiz gibi muamele gördük Otelin konumu çok iyi temiz de ancak eksik personel hayalet otel gibi işletmede sıkıntı var 2 gün kendi kendimize zorla güzel vakit geçirmeye çalıştık bir daha tercih etmem

My husband, 2 young kids and I were booked in for 5 nights at this hotel with an all inclusive package. From the moment we arrived I knew our stay was not going to be a positive one. The hotel looked deserted, the Reception área was dark and unlit. They booked us into our apartment across the road which was smelly and damp, with the balcony door broken so you could not lock it. We asked if we could move room to the main building which they kindly did. We got a two bedroom apartment with great sea views. The room is a bit dated but was clean and comfortable. We then explored the resort which although pretty and with lots of potential was mostly closed. The hotel was so empty that most facilities were closed and all inclusive was not available. You could order what you wanted from a reduced a la Carte menu. This was not how it was sold to us. The beach on day 1 was not usable, with no towels or bar/restaurant open. There was no staff available. There is a lot of construction/renovation going on at the hotel which makes it impossible to sit outside. Our first evening we ordered food from the a la carte, the food I must say was delicious. Everything we ordered including drinks were very good. The waiter that evening was really nice and although couldn’t speak much English was really pleasant. The hotel was still pretty deserted and just felt uncomfortable. The indoor pool was great with kids allowed in it which was a highlight. The gym is ok, quite old equipment but ok,

I didn’t like the hotel management service due to force majeure reasons our airport closed and we missed our flight and first night the hotel didn’t give us credit for our missing night and they denied our request

I’m going to start with what we didn’t like about this hotel and that was Hotel management services.we missed our first night staying in this hotel (Azka,Bodrum) due to force majeure reasons all the airport closed and we had to find a other way to get there. we talked to Hotel guests services and then we tried to talk the hotel manager to get the credit for our first night that me missed and they denied our request even we reached Expedia and they talked to our hotel assistant manager still we didn’t get any credit from there so I’m giving this Hotel 3 out of 5.

Simply a great place. Thank you for the warm welcome. Highly recommend

Amazing location and beach

Barmen Eren was amazing, he made perfect cocktails

Firstly, although we booked a deluxe sea view room, we arrived late at night and were shown to an apartment with the capacity to sleep 6 people in the annex (across a busy road and up 3 flights of stairs). We went back and complained but the reception staff have very limited English and we were asked to come back in the morning to speak to the manager. We had to argue that we wanted the room we had paid for and not the “upgraded” apartment which was basic and totally unsuitable. We had to stay there for 2 nights until they moved us to a new room. The new one was lovely (which is why I chose it) in the main building with a perfect sea view. The pool area in the hotel is very well maintained but the beach/grassy are is not. It’s grubby and the beach is a strip approx 25 feet wide and absolutely packed. The food is ok but very limited. It’s very much geared towards Turkish visitors, which is completely understandable but I wish I had known. All entertainment is in Turkish and the staff, like I said have very little English. Google translate is a godsend. I would class this hotel as 3 star. No idea where the 5 stars have come from. It does have a beautiful sea view and it’s beautiful to sit at night with a drink and watch the boats, etc. There’s a water taxi service around 100m away which costs 100 Turkish lire and takes around 10 mins into Bodrum. Well worth it as Bodrum is lovely.

They said this hotel is all inclusive but they charged us 2 glass bottles (70 TL) of water from our room. This is funny because there was a written note which all water was an offer from the hotel. It seems like they charge many things you use from the minibar. The beach is absolutely gorgeous though!

Karşılama güzeldi,çalısanlar güleryüzlü.Konum olarak sakin guzel bir koy da,fakat yemekler lezzetsizdi.

Everything was excellent I would love to see more plants in the lobby it will really make the scene much better. Food and Evening parties were the best. We really enjoyed it and will come again if we visit bodrum for sure. Thank you Azka Hotel for the warm welcome and great farewell.

Phone in the room did. Not work. Property is huge so had to take 2 elevators to reach front desk. Stay there ever year. This time no breakfast omelets or toast. Female assistant manger told me those were western items and I was in Turkey. On the 3rd day the toast machine and omelets were back!!! When I arrived at 9:30pm I asked to change some dollars to lira for the cab. Told we don’t do that anymore by the assistant manager. The next day I asked again and the staff made a small change request. It’s all about management. The kids working there couldn’t be more helpful. JH

Our stay was quite amazing and we had a great time thanks to all the invaluable support and service provided by the staff.

To start things off my check-in was terrible. I payed for a room with a double bed and a single bed. They tried to put me in a room with just one bed. They didn’t have any other rooms available for the first night so I had to share a double bed the first night. Second night they were supposed to change rooms and it seemed like they didn’t even remember. The staff then proceeded to speak in a manner where I was inconveniencing them and that this was all my fault. They only had a room with 2 single beds and had to sleep there the rest of the stay. It didn’t seem like they cared at all. Secondly, we asked about places to go in Bodrum, places to watch euro games, especially the Turkey game, and they couldn’t care less to give suggestions or any sort of direction. The staff that worked at the restaurant and bars were amazing. Constantly asking if we needed anything, very polite, awesome service by them. The property itself is in a great location. I’m probably never going to go back here.

Very poor service and attention given by staff

Good Food, Great View. Very cooperative staff. Loved our stay, will for sure stay here again.

Really enjoyed my stay

Location is beautiful. There is a beach area, which is a plus. You will need a taxi if you want to go anywhere else. Food was great. Spa was amazing, definitely recommend. Cleaning services not so good.

Thanks a lot for everything! We want to thank the waiter Hashm, he is so friendly , always smiling , always helps with all questions ! The hotel staff are all nice and friendly ! It 's hard work to serve people ! But they're doing great! Thanks again to the hotel staff ! And I also want to add that the beach was awesome !