Rooms were dirty

Todo bien.

My room never got any clean service, always the same towels

I liked the staff at the restaurant, they were great! The hotel is old and it’s understandable that things tend to break, but I believe they could do a better job. The beach at the beach club was dirty, no staff working to clean it up and homeless people were camping next to it. Terrible experience. Got there early (9am) and no staff was able to get you drinks or food at that time, stating the club opens at 11.

Everything

Hotel well maintained, perfect location

Staff was not so helpful , breakfast buffet was excellent besides the waiter service , never offered a drink or came back to check on us

C

Nice

The overall hotel is nice. The unit we rented did not have a cable TV connection and the overall WiFi signal was poor. The view of the marina is awesome. The staff at the hotel are Courteous and helpful.

Clean rooms

Clean room

There was only one ice maker in the Hotel ? And it was out of order. When I asked the front desk they offered no help?

Property is clean just a bit outdated

Todo muy limpio excelente

Jajajsj

Very old hotel. Room had a gorgeous view of the marina and the Tetakawi. The floors had a bunch of long straight black hairs EVERYWHERE.. The bed was very comfortable and clean The a/c works really well. The shower is extremely small. Appreciated the complimentary bottled water. The hotel's restaurant is a 5 minute walk ( right in front of the marina) it has a quite limited "buffet" but you cannot serve yourself and the service is extremely slow. We HIGHLY recommend skipping the restaurant altogether. The bar is ok and the lady bartending was friendly. There's no beach at the hotel but they have a golf cart to take you to it. They offer shuttle service from Guaymas airport to the hotel for a fee. We rented a car so I don't know how much they charge. The front desk lady was very friendly. For the price we expected something newer but the hotel staff was VERY friendly.

muy descuidado y no muy limpio

Well everyone in the staff are wonderful helpful and always at your service I got my stay for 4 days that I decided to stay one more day and continue exploring my surroundings especially the yachts

Booked a room online and when we went to check in there were none of those rooms available . So we were given two rooms for the same amount of ppl that were on the reservation . We went into the room and there were people laying on the bed so we had to go back down and wait an hour to be given another room . All the ice machines didn’t work and the wifi was bad also