Overall Ratings & Reviews Coco de Mer Hotel and Black Parrot Suites

Staff was outstanding

Terrific on all fronts. An outstanding staff.

The staff at Coco de Mer hotel is very friendly. They come for some small talk when you have breakfast and make you feel welcome at dinner as well, during the day. The reason why this hotel really was not good for us (and we guess more people) is the highly overpriced rooms. First we got a room that was close to the water refill station, the pool and on the way for all guests to go to their rooms. It was in a corner without any view at the sea. We heard everything and were not able to sleep at the time we wanted. Slept really bad because of all this noice. The matras was hard and pillow did not give any support. Then they moved us to another room, further down the road. A room with a door to another room (connected room). As of that time we were in the room together with our neighbors as we could hear everything they said. They kept on talking until late at night, which kept us up and did not allow us to sleep. We asked the staff to talk to them or help us with this again the next night, nothing happened. For a hotel that costs more then 500 euro per night, I would expect way better service, more privacy, a good bed, better rooms. It really is not wort this money.

A beautiful setting with extremely attentive staff. The Suites are well worth the upgrade. The morning and evening buffet food choices changed every day with excellent varieties. The Spa experience was superb with wonderful views. Would love to return.

Our stay at the Coco De Mer hotel was delightful and exactly what we needed. The peaceful ambiance allowed us to fully relax, and the staff were amazing—always smiling, very helpful, and welcoming. Hotel manager Ash was particularly impressive, taking the time to walk around and introduce himself. Tharindu was also fantastic, greeting us with open arms. We organized a wedding anniversary dinner, and it was just beautiful. The accommodations were comfortable and well-maintained, adding to our sense of contentment. We highly recommend Coco Der Mer for anyone seeking a tranquil getaway with outstanding hospitality.

The resort was beautiful and very relaxing.

We stayed in Black Parrot Suite 3 which had everything which we needed including a magnificent view from the balcony. A large room with a sitting area from which to enjoy the aforementioned view. We felt it was worth the extra to stay in the Suites as it had a more upmarket feel and what amounted to an almost private beach. The only downside was that the wifi continually dropped out and sometimes refused to connect on our phones although iPads were generally fine. All of the team with whom we had contact were absolutely lovely and very efficient whether it be in the restaurant, the Suites, reception and even the watersports centre. Breakfasts were very good and the evening buffet (for those on half board) was varied. Would we stay again? As an upmarket property away from it all then it`s ideal but you do really need a car if you want to get out and about to explore the island.

Lots of flies in the room. Couldn’t turn on the lights because flies would swarm. Overall staff was friendly but the price we paid to stay in a room full of flies was not up to my standards

Great location and staff. Special mention to Ahmed who was outstanding with his support.

There was no acknowledgement for being a VIP gold member or any benefits provided. During check in we were provided with the unifmmfo by a friendly elderly gentleman, but after that we were just provided with a key to our room and nothing else. No explanation as to where the room was or where our luggage was.

The family of 4 of us stayed at the Coco de Mer for 14 days in May 2023. We really loved the holiday and the location, nice, and quiet, enjoyed the relaxation. My Mom had the accident, the staff was really very attentive and understanding. Many thanks to Collette and Harry and others during the food servings and Ahmed for organizing our trips and excursions and also my Dad's birthday cake. We really had a great time.

everything was good. the dinner price was very high and since the hotel is far from the island center we had to pay it

Lovely little hideaway. Pretty units overlooking the beach and ocean. Staff was very attentive and can't fault any of them. It's a little cut off so you would need taxis or a rental car to get around. Food was great too :)

I liked the hotel and everything about it. But I think in general to stay less days in Praslin island and longer in La Digue works better.

Very nice place, peaceful and quiet. Very friendly and accommodating staff. Had free shuttle bus to Anse Lazio which was fabulous. Food was decent. Beach was ok, lots of grass/seaweed on the bottom. Drinks were below average. Don't think they know how to make them. Overall a good experience and would stay again.

The staff were excellent and the hotel is superb.

Everything was amazing!! It would be great if they add more indian food in the buffet menu

This is a privately-owned hotel with 52 rooms only. Very friendly staff! Nice location. Comfortable rooms. VERY GOOD restaurant - a-la-carte prices mutch less, compare to outside restaurants. Food is great - everything i tried was testy, fresh, well prepared. Stayed in this hotel 5 days and every day tried different food in the restaurant. Wasn't disappointed - food was great. Negative: This hotel is mentioned as Expedia VIP Access hotel. As Golden Expedia member i was expecting standard addtional perks - room upgrade (if rooms available), SPA discounts, etc. Unfortunately, nobody care that you Expedia Golden client. So, VIP Access status of the hotel not real. The rest - nice hotel to stay. Really noce for it's price (if you can't afford higher priced hotels like Constance, for example). If i would have to stay again on Praslin, i would most probably chose Coco de Mer Hotel again.

Fantastic location to enjoy sunset!

Location itself covers most of the things, it has a beach, kayak and pool side. Moreover the ambiance is amazing for this place