I had to cancel my booking due to illness and emergency treatment. I was unable to secure a refund, partial or otherwise. In this regard, I never stayed at the property so I am unable to rate them.

check in and front desk help

Good sized family room and great buffet breakfast

helpful staff

Mycket nöjd, men fick et rum med fönster som inte gick att öppna, kändes väldigt innstängd, klaustrofobiskt. Annars var boendet mycket bra.

I had a courtyard facing room and It was super quiet and dark (using the blackout curtains). Exactly what I needed after traveling for 2 days. Very easy to walk to places and nearby public transportation. Staff were all very friendly.

Perfekt läge mellan Karl Johan och Aker Brygge. Vi hade ett rum inåt och det var tyst. Däremot lät AC:n en del, lyckades få ned ljudet men inte temperaturen. Bra stort stort rum att bre ut sig i och stor toalett. Lite 90-tal kakel på väggarna men nyare klinker. Frukostbuffén var suverän med massor att välja på. Rekommenderar att besöka Kon-Tiki och Fram museet, mycket intressanta. En dag i Vigelandsparken och Botanisk hage var toppen.

Excellent location, staff are a bit rude and service is not the best, we had to chase them and deal with their attitude to get basic stuff like hand soap, no phone even in the room so easy things like reaching the house keeping is not easy at this hotel.

Very convenient location, all within walkable range. Quiet and clean

Hotellets läge är fantastiskt mitt i centrala Oslo. Tyst o lugnt på hotellet. Gott om plats i frukost matsalen, tyst o lugnt under frukosten och utbudet var till belåtenhet

Everything was perfect and breakfast was superior.

This hotel is in an excellent location for a reasonable price. The rooms were clean and comfortable. Beyond that, my favorite thing about this hotel was the breakfast!!! The selection was expansive, everything tasted fresh, and the space where we ate was beautiful.

Great location. Comfy bed. Nice people. Good price.

Centrally located to major sites of interest

Breakfast was great! Room met our needs and the location was great.

Good place to stat

Requested staff to note an early checkin 5 months ago for 2 rooms, as we are Seniors and our daughter has an 18-month old. I tried to message staff on this and other questions several times over the 5-month period with either no response or "form" responses. After our 15-hour flight we got there around noon, and were told by Kaja that there was no early checkin as they were still cleaning rooms. Tried to escalate our concern to Manager, Mila, but found that she does not work on weekends. So we waited in the lobby with the baby and checked periodically. Continually told our rooms would be ready at 4pm. Finally it is 4pm! Guess what our rooms are still not cleaned and ready. We had to wait another 45 minutes and got into our rooms at 4:45pm. No apologies, No drink coupons or restaurant credit, they offered nothing to attempt to make our situation any better, Got to our rooms and the temperatures was 78 degrees. Seemed like the front desk clerk was on a "power trip" making these seniors and baby wait an extra 45 minutes. Overall it was an absolutely awful experience, especially after 15+ hours of flying. They simply did not care about their customers comfort. NEVER AGAIN! If I could have rate the "Overall Service" and "Staff" a ZERO, I would have.

Breakfast and location were major wins. However, the air conditioning didn’t work in any of our three rooms. Front desk tried to charge us extra to check in at 4p (advertised time) which was sneaky. We’ve stayed at other Scandic hotels with a much better experience. If we go back to Oslo, we will stay at a different Scandic hotel and so should you.

Very good position for exploring Oslo, though quite a long walk from the railway and bus stations. Room was adequate, clean and comfortable, but there was no safe or even a cupboard to store things. Very noisy some evenings with loud music coming from a nearby club. Staff were all very pleasant. Breakfast was reasonable but the lay out sometimes made it slightly chaotic

Nice breakfast