Mercure Cardiff North Hotel

Explore Mercure Cardiff North Hotel
8,2
Very Good
From 946 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,4

Traveler Reviews Mercure Cardiff North Hotel

Number of reviews per page
20
40
Top reviews
Jem
icon-Business
Business
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room and very modern interiors the outside doesn’t do it justice!
Vincent
icon-Business
Business
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Late Check in wasn't any issues. Room was okay ensuite can do with a refurb n upgrading. Breakfast was good.
Emma
icon-Business
Business
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was lovely, the corridors just need a refresh. Felt tired and dirty
Simon
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Stephen
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good lovely receptionist unfortunately I didn’t get a name always smiled Polite
Jane
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good for a business stay. Room was well appointed and clean. Better lighting to work by would be useful. I didn’t have breakfast.
Suzanne
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Carpark was said to be well lit. It isn’t. It was v dark with small spaces and didn’t feel safe walking through it solo. There was a £10 per night charge for using it. Ordered room service- pizza. Arrived cold. I asked for a glass for the water I ordered. The glass came and was filthy. The room was cold as heating and AC operated centrally. Took 4 calls to Reception before someone answered to get them to turn the room heating on. I won’t return.
Read More
Ruth
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The whole hotel had a rather odd musty smell. Opening our bedroom window didn’t help. It all seemed rather tired. Our bed was not comfortable, there were 3 pillows, 1 was lumpy, 1 felt as though it was filled with pebbles and the 3rd one was virtually flat. The one positive was a good shower and good lighting in the bathroom. We only stayed one night out of the two booked and paid for, mainly because it was just very, very dreary and depressing. £170.50 down the drain but we just didn’t want to spend another night there. A shame because its location is very good for us.
Read More
Christine
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice clean room, friendly staff
Stephen
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely staff helpful
Denise
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Watch out for the added car parking fees!!
Bruce
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

….
Jade
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel, bit far from city centre
Sarah
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was clean well situated with parking on site. The room was spacious with a huge double bed, air conditioning and tea and coffee facilities. Shower was good although it didn’t have a moveable shower head which I prefer. If I had to pick something they could improve upon it would be the towels are not soft other than that it was great
Read More
Sandra
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Perfectly located for us, good facilities, comfortable and friendly staff
Jonathan
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Bathroom fan timer broken so ran constantly. Sleep was virtually impossible due to constant noise.
caspar
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Charging for parking for a crumby hotel in the middle of nowhere is price gouging of the highest order. It’s an obscenity honestly. What a dump. I hate this place.
Mark
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Air conditioned throughout, so very comfortable in the heat. Rooms serviced when required and comfortable. All staff welcoming and happy to talk
Adam
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely staff and great to get around easily located my room friendly staff
Mark
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The two female receptionists were both friendly and helpful.
Number of reviews per page
20
40