Amazing hotel for any type of holiday. Food choice was great. Not too many options but this ment the quality was better. Rooms were well equipped only thing missing was a kettle. Times of the bar opening were different each day. Sometimes couldn’t get drink of water from the bar until at least 11am. And not allowed to drink drinks from restaurant. Snack bar was perfect and made fresh to order. Swimming pool didn’t open until 10/11am and closed at 6pm. Understand for cleaning. But not idea when it’s hot This might be different at peak season. Would recommend staying and would stay here again if back in the area

No lo recomiendo para gente que viaja sola, como fue en mi caso. El personal es poco amable, salvo a la persona que me hizo el check in y Yolanda del bar a quién destaco por sobre todos. Mi habitación tenía pelos del huesped anterior. Un día me demoré un poco más en terminar mi almuerzo y quedé encerrada en el restaurante, todos se molestaron mucho, fueron menos de 7 minutos. Los huéspedes son escandalosos, la gente de la barra me pasó bebidas (no alcohólicas) de mala gana por atender con mala actitud a los ebrios. Me tocaron vasos con olor a cerveza donde me daban bebida. El último día tenía letrero de no molestar, tocaron mi puerta, avisé que estaba adentro, saliendo de la ducha y entró alguien igual (09:50a.m) no era horario de check out aún. Me vio en paños menores obviamente. Nunca recibí la orden correcta del snack bar. No es 4*. Yolanda es un amor, siempre tiene buena disposición y una sonrisa, lo que corresponde para trabajar en hospitalidad.

Comfort

Great location within walking distance of the beach and the main strip, but far enough to not be disturbed by noise. We went to totally chill for a week and mostly stayed on resort apart from a trip to Palma on the local bus which stops just round the corner. Room 419 had a great view of the pool and had a decent bathroom and balcony. As others have mentioned, the bed was hard but I found it very comfortable and never woke with a sore back as with other softer beds. Air conditioning never let us down- very important as it was baking hot. The food was very good - always a great selection at every meal time and staff were constantly clearing tables and topping up the buffet. Evening entertainment was basic but still enjoyable - mostly the team of 4 doing dance routines to backing tracks. There was a magician one night and balance/acrobatics another. Other reviews had mentioned no atmosphere round the pool, but the DJ played music every day and the girls arranged pool aqua fit, water polo and rifle shooting activities. The pool bar staff were great and we must single out Raquel who was just amazing. She worked long days and always had a smile on her face and was so friendly and funny, and often helped out in the restaurant too. We had forgotten that early July would be when lots of teenagers would have finished A level type exams, so there were loads of groups of 17+ youngsters alongside quite a few families. Occasionally they were quite loud, but no bother really.

Great location

normal

Our stay was lovely, the only room for improvement would be the hot food at the buffet

Food was average & most staff are slow & rude. Will finish their conversation before serving you at the bar & will take 5 minutes just for a glass of water. All inclusive was definitely a mistake, if you’re not with a family I would not recommend staying here

Pleasant stay. We were very impressed with James at reception who checked us in at 130am. We were told that a cold evening meal have left for us in the dinning room along with tea and coffee if required, which was unexpected and very nice. We were half board. Breakfast was good, with plenty of variety. Being half board we could choose daily to have lunch or evening meal. We were a little disappointed that tea and coffee was only available at breakfast and not a lunch or dinner. This was compounded by not having tea and coffee facilities in the rooms. I think the hotel should at least have one or other. Otherwise a very nice stay, friendly and helpful staff.

Liked everything apart from the coffee and tea not made fresh and proper entertainment was lacking

too much noise. Air conditioning did not work well.

Great stay friendly staff

We have stayed here bfore and loved it.good locatoon and facilities v clean and frienfly staff.

We had 3 nights stay 7th Sept to 10th sept. Very relaxing and chilled this time of year!! The Hotel was very nice, clean and food v good. In particular the staff were so friendly and couldn’t do enough for you. The location was very central to amenities and the strip and beach about 6 or 7 minutes walk. Would deffo recommend

The hotel was average. The hotel itself was located centrally so allowed easy access. However breakfast was average. Rooms were not cleaned everyday, when they were cleaned the only way you could tell was because the beds were made up and towels were re-placed. Everything else was barely touched.

It was advertised as a family hotel but it was full of large groups of boys who were drunk at the pool in the afternoon and extremely loud. They would come back to the hotel at 6 in the morning drunk, yelling, running up and down the corridor and slamming doors. If you want sleep don’t stay here.

The restaurant menu was good. The welcome reception was unsatisfactory. Waking up every day at 4am because guest were returning from late night partying and banging on their doors. The wall insulation was very poor as you can hear the communication and music on the other partitioned room. I had to ask the cleaning staff to change my bedding. The entertainment was not interesting. I would rate ig a 3 star. Its not like the Atlantic Park hotels have been too

Buffet Staff are great, but there are busloads of Spanish senior citizens groups at this hotel that will stare and chatter at Black women.

Busy local hotel to Magaluf, comfortable room with good working a/c and mini fridge. Lifts are bit of a pain as there is only two for 9 floors. Food was decent, we had half board for breakfast and dinner as we were out exploring the island all day so this worked better for us. We were surprised that drinks were extra per person of €5 each per day so we didn’t opt for this. Pool is a good size with outdoor bar. Free on road parking if you hire a car.

Hotel ok but was better food last year, has gone downhill a bit.