More friendly and helpful staff would make it more pleasant.

The mattress bed sheet is a bit uncomfortable. Got some allergic reactions from it and went to the pharmacy, they told me it’s most likely the quality of the bedsheet. Other than that it’s good. The service is great and breakfast was good too especially the ham!

It's a nice hotel near the harbour and the city centre can be easily reached by public transportation or car. Staff is very helpful and friendly, spoke good English, as well. A buffet style breakfast had a good variety of food, in overall it is proportional with It's price and star rating. Actually its beach is a small cliff which is probably not suitable for swimming, however it's beautiful. In summary, we had a really positive experience as a family with a 13 years old boy. If in the area again, we definitely would stay here. 😊

No glasses for breakfast but plastic cups instead

Really nice trip. Hotel was in a decent location. lovely view from the hotel balcony.

Restaurant was great

It's a real hotel. No problems. Good breakfast.

Good stay in general, negative was the shower made the entire bathroom floor wet, also the shutters were broken so my room was never completely dark, overall good value for money :)

Everything

Well run hotel excellent service and very clean.will definitely use again.

The bedroom and bathroom were filthy with mould and water leaks in many bathroom areas. The toilet bowl was stained brown - presumably due to the porcelain erosion. There was no protective cover between the bed mattress and sheet - I darn’t look at the condition of the mattress! (Photos available on request of all - plus more - of the aforementioned points) For several reasons the breakfast was something else! One of the worse I’ve experienced in Europe. Everything - room, local taxes etc. - had been paid for when booked online. Watch out for the scam at checkout asking for payment of local taxes! My wife and I spent four wonderful days in Palermo and five dreadful nights in this hotel! Sicily is a great place to visit for a couple of weeks or more BUT avoid this hotel at all costs!

Non lo raccomandò, alcuni impiegati della recezione non sono stati per niente cortesi... He didn't recommend it, some reception clerks were not polite at all ...

Everything was fantastic, I was very happy to stay,l am very grateful to all of you. You are unforgettable and I will be back as soon as possible. Viva Palermo Viva ltalia

We only stayed for two nights the room was comfortable and clean we only experienced breakfast and was satisfied with the choice of food on offer.

The view from the room good, toilet needed to be fixed, very noisy at night with weddings going on every night. Reception couldnt or wouldn't do anything about it. Stay there if you need little sleep.

Luxury hotel, good buffet breakfast, beautiful beach front

nice hotel, clean room, friendly staff

Very nice place, however a little far from the city center.

Had to phone owner 30mins before we arrived, so she could meet us to let us in. Trouble finding B & B, too many high buildings, lost gps positioning. Room nice and clean but in a run down part of Catania but then again, there is a lot of run down places in Catania. Breakfast was DIY and the AC didn't work. Had to pay for parking, as a market uses the street on a Wednesday.

The don't tell you that on the floor above there's a function room and the noise is unbelievable till at least 1.am no good if you want to sleep