Overall Ratings & Reviews Hotel Manaus

During check-in, it turned out that the employee was not able to correctly add up the amount due. I had to explain and show him twice where he made the mistake. Then it turned out that he couldn't scan my document. All of this delayed the process. During my stay, when I wanted to use the restaurant, it turned out to be impossible. At the reception, I was given different opening hours than those that were actually in effect. When I went to purchase a meal, I was told that it was already closed. This happened twice. It wasn't the worst experience, but there is still a very far away to be good it.

In need of modernization and repair

My experience was amazing! I was apprehensive as it was my first ever solo trip abroad and my spanish is a medium level. The woman who checked me in spoke fluent Spanish, German, English and and was an absolute delight, making me feel so welcomed and at ease 😊. The beds were super comfortable, with what felt like new mattresses and pillows! Rooms were spotless and the wonderful attentive housekeeper was very courteous in asking if I would like my room cleaned which I politely declined for the whole of my stay. I was surprised by a free breakfast everyday which consisted of a continental selection of meats, cereals etc but as a vegan I was able to have the fresh bread, beans and wide selection of succulent fresh fruit and jams. Coffee, instant and filter, teas, cocoa and other hot drinks were available and the choice of 4 different fruit juices in addition to cold water. The pool area was wonderful with a sizeable pool and a tidy lounging area, which I spent many hours at! If you like house plants, you can also wonder the floors of the hotel looking at the different plants dotted around also some fabulous mosaic decor. To get to the airport at 4:30am, the gentleman on the reception kindly called me a local taxi firm in which I was there in 7mimutes and at a price of €26. Would HIGHLY recommend not using a pre-booked taxi transfer if you are staying here as it would not be worth the extra €€. I would highly recommend this hotel to anyone, solo, or a group :D

Hotel was Clean, Friendly Staff, Lovely Room with Balcony, Breakfast was Great! Near Bus Routes from Hotel to Airport

The hotel met our expectations as a typical Spanish hotel . The guests were mostly Spanish and not all the staff speak English but this did not cause any problems for us,as they were friendly. The hotel was very clean throughout. The rooms are not well soundproofed and chatting can be heard from all sides along with noise from above. The rooms facing the pool get the sun until late in the evenings. We stayed half board and found the food plentiful and tasty. There was always a variety of cooked food in the evenings along with salads. The choices are not huge however there is was always a selection. During our stay there were groups of holiday makers who dined at the same time so sometimes the food was selected quickly but it was always replenished. There is no entertainment in the hotel and the bar area was cold and not used,which was a pity as it would have been nice to sit even with background music. The pool and jacuzzi were clean but icy cold! The location is good with a choice of walking along the promenade or walking the coastal path.

We just had the best holiday here! We are English and I travelled alone with a 1 & 9 year old. The hotel was great, the staff were amazing, nothing was too much trouble they went out their way to be kind and helpful and lovely to the children. Room cleaned daily beds changed clean towels, lovely quiet hotel plenty of space and all covid compliant and clean. Highly recommend and we would most definately stay here again! Thank you for such a great holiday xx

Location: Good, but hotel priced too high all things considered. Check in: City taxes are paid at check in, AND THEY ONLY ACCEPT CASH!!! This should be mentioned at booking! The hotel was honest that they accept cash to save on the card fees. Room: We stayed for 6 nights. 3rd night, the air-conditioned spat out ice. Splatter reached the bed. The unit had dust inside. Bed became highly smudged with dirt & grime. This isn’t the problem. It happens. The problem was that the sheets were not changed in the morning of service. I asked and was told that they only change beddings every two days. At least, they’re honest. Guess what? THEY NEVER CHANGED THE BEDSHEET AT ALL. Right up to check out, the soiled, smudged bed sheet was still there! 6 NIGHTS! THEY DON’T CHANGE BEDSHEETS HERE! Maybe a price this high means you are provided new bedding every day? No. Hotel need to SAVE! Bath: Toiletries are just BOTTLES of branded bodywash. They are not using the ACTUAL branded bodywash. They refill these bottles with a jug that the cleaners bring to the rooms. This is tacky but this is not the problem. (You can what’s coming next.) None of these refilled bottles were full when I checked in. I ran out on night 4. I informed the desk. Guess what? THEY NEVER REFILLED IT! Breakfast: Passable, but doesn’t match the rate you paid. You’re looking for a hotel. You’ve seen the prices. They aren’t cheap. You won’t get your money’s worth here. Stay away.

Breakfast is amazing location very close to the beach and very clean hotel

Stayed here for a few days with my mate for our yearly photography trip to the island. Quiet in february as expected. Hotel reception and downstairs were nice, staff are great, friendly, food was good, but.....Both rooms were of a bad standard of build, and painting. Areas looked unfinished, or rushed. Rooms were clean but just poorly kept. Both rooms had shower issues. no Locks on sliding doors to bathrooms if you like your privacy. Air con units too big for the rooms. Felt my room was made from a redundant storeroom as it was so narrow. No balcony access as no rails on balcony, so door was locked permanently, so no chance of fresh air or towel drying. Biggest issue for me that both rooms smelled of damp plaster. I have asthmas so not ideal. Hotel would not pass inspection if in the UK.

Started off with trying to find the hotel was tough after my flight. On arrival the neighnours could clearly be heard until the early hours as the sound proofing is very poor as well as hearing the lift through the walls as it welcomed every floor. The air conditioning did not work and the bed is rock hard.

Very pleased with the value for money that I got.

No blanket for bed. No hotel parking and minimal parking anywhere near by. Had to pay an extra fee for weak wifi.

Nt to bad. Room is very clean. But ok for this price. Food is good. Cheap hotel for budget traveler.

Great trip and good accommodation with staff that catered to our needs. Very helpful and knowledgeable about local area in which some useful advise were tendered. Room was clean everyday with towel change. Breakfast offered a huge choice and was always lively with staffs who tendered to our needs.

Room given overlooking run down apartment block balcony was small and filthy.this is not the first time we have had the poorer rooms in a hotel when booking with expedia.

The hotel is in a good location but that's about it. It would have been nice to have known about the extra charges such as the "environment tax" and I don't think the hotel was completely honest when it came to its wifi policy. Their website indicates that the wifi is only an extra charge for using in your room and not the rest of the hotel, however when I mentioned this after being told about the wifi charges the receptionist simply shrugged her shoulders and said this is the case for all hotels in Majorca (which didn't seem that relevant to me). What was funniest was that the hotel wifi appeared to block their own website so guests couldn't confirm this. One more thing with the room is that it would have been nice to have a double bed instead of two singles bed that were not particularly stable, I fell down the middle of the beds a few times. Overall we stayed in the hotel for a good price but at times I felt like we were being taken a bit for granted. It's a beautiful island but I'm undecided if I would return.

The hotel was clean, airy and staff were obliging. The restaurant was clean and offered a wide range of food so that even the fussiest of eaters would be able to find something suitable to eat, including fresh fruit and salad with every meal. The range of food served at breakfast also included cooked bacon and eggs as well as cereals, toast, cold meats and cheese, yoghurts, fresh fruit and pastries. The pool area was clean. Overall good value. Nice place to stay.

Nice, clean hotel, convenient for everything. However, hotel next door v. noisy and all hotels are in top of each other

When we have arrived we were told there are no rooms available (even I have booked in advance) so for one night we were placed in the other hotel which was awful. In the morning we have been given a nice room in our selected hotel and complemented with free drinks in the evening. We have loved the stay in Manaus hotel. Rooms were cleaned every day. Spacious balcony with a forest view. Quite a nice area to stay. We have walked by foot to the beach or to Aqualand. However, the dinner time was quite late (from 8:15pm) so it was quite hard with kids as it was nearly their sleeping time. Food selection was ok but would prefer more options for the kids. Overall, happy with our stay and a value for the money spent.

The hotel is quite far to walk for airport bus 21. The room was nice and staff at reception very helpful . But if you would like to go to the beach or to the bus it requires some walking. It is not great if you have a small child with you or heavy bags.