Overall Ratings & Reviews Sheraton Miramar Hotel & Convention Center

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this hotel is so beautiful and easy to get around close to everything - Staff are a amazing

The best hotel in vina del mar.

1.It was difficult getting to hotel as on Sunday streets were closed. 2. No bathing ammenities (body gel, shampoo or conditioner) for tub bather. 3. Concierge gouging for taxi ride to cruise port one mile away at $40.

Nice location and views

Amazing location, lovely spacious rooms and bathrooms and verandah with expansive ocean views! Very friendly and helpful reception staff

This place is stunning. Clean, well located, excellent people. I have stayed in 5 star hotels all over the world and this hotel ranks at the top.

It was spotless

Too expensive for the value of this hotel. No access to the beach, no towels in the gym.

Enjoyed the evening cocktails

Great front desk staff. Great location and view. Hated the ceiling strobe light.

Was relaxing walking distance to downtown Viña Del Mar, restaurants were great and not overly expensive. Outdoor pool had great setting but was a bit cold, indoor pool was warm and looked at outdoor pool. Staff was helpful and friendly, even if not all spoke English. I would definitely recommend the hotel, my kids loved it too. Olga did great job cleaning room and left us extra coffee and water. I drove here and valet parking was easy.

Coffee in room was not stocked. No access to coffee downstairs. Only in the restaurant was it available.

The location of the hotel is like being by a super highspeed highway. No pleasant place to walk.

Property was typical of a property as you would expect of a Sheraton …. Fabulous staff …..so Very helpful on every level

The hotel infrastructure, location and rooms are excellent. The staff is very friendly but a bit cumbersome to deal with. The only weak points are in the bathroom, as the shower and faucet controls are rather worn and rusty. They should be renewed.

Staff was exceptional. Special Michel from the bar !!

amazing!

The location of the Sheraton was terrific except for the fact that a marathon was being run on the access road to the hotel on the day we had to leave for Valparaiso and did not know this ahead of time. We had to allow extra time as all the traffic was rerouted away from the main throughfare, had to take a golf cart then drag our luggage across the race route to get to the taxi. The hotel is looking its age, needs a revamp to get rid of old battered fruniture and replace carpets Yhe indoor pool and spa was really nice and the staff were very helpful and friendly

The area waterfront