We had a lovely 5 night say. Very family friendly, we went with our 2.5year old and he had the best time. Pools are great and right by the most gorgeous beach and sea. We opted for a family room so we could put him to bed and still have space ourselves, it was perfect and reasonably priced. Food was good, not amazing and we had issues with the booking system for the other restaurants, although we did manage to eat at the Middle Eastern one which was nice. I am sure I could have spoken to reception to sort it out but it was never convenient. Overall I would really recommend and would go back in a heartbeat!

Nice location for a sandy beach or exploring the northern part of the island. The staff were amazing (excellent housekeeping). The animation and food were okay - diverse and rich enough, but falling somewhat short of excellent marks

Great hotel with excellent service and exceptionally helpful staff. Some areas are slightly dated, but overall everything is still very serviceable. The food was good with a varied choice, including specialty restaurants – the Oriental was excellent. We also enjoyed a special Easter lunch, which was a real treat, offering a wide selection of seafood and local cuisine. Evening entertainment was a bit of a mixed bag, but the world dances and The Greatest Showman performances were fantastic. The drinks selection and quality were very good. The swimming pool area is really spacious and well maintained, and the free water dispensers were a nice touch. The location is great, right next to a lovely beach, although it’s also close to a busy road which may be off-putting for some. There are excellent transport links to Valletta and the Gozo ferry. I would definitely recommend it and may return. All my family – kids and seniors alike – loved it. Thank you, db Seabank!

Rooms were very clean, staff were very friendly and helpful. Pool area could be cleaner and the hot tub was not very warm. The pool closes at 8pm which seems a little early, they could have an adult only time from 8-10pm

It's lovely hotel and great location.

The staff were great, room was a little disappointing as our balcony was just above the roof and view was blocked by the domed roof of the entertainment area. Also the air con didnt work very well, it just seemed to move the hot air around but the temp in October was bareable. The hotel in general was a little worn out. Just small things like the grouting, light switches, socket outlets. Definitely 1st world issues though!

Service staff and r

I really enjoyed our stay. We were a group of 10 ranging from 7 to 80 and we all had a great time. The hotel was clean and staff were great. Food options were good and pretty much what you would expect from a all inclusive hotel. The food wasnt amazing but it was good enough for what you needed and paid for. I requested a walk in shower as my mother has reduced mobility and they dealt with this perfectly. The only slight draw backs were as follows; I reported via the app that our safe didnt work and they never came to repair it. I requested the use of a hair dryer as the built in ones were not good for my wife but they couldnt supply anything. There are no lifeguards which for a family hotel, I thought was strange. Other than the main restaurant, there were no other lunch options. From going to similar hotels in the past, ive always had access to a pool side quick bite type of thing to save having to dry off and get dressed. The air con was sufficient but im glad it was October as it didnt seem too cool. Other than those minor things, i would definitely return. Oh the evening entertainment team were so good. I didnt expect much from an in house team but the shows were great.

We had inclusive plus so ate in the lounge. Nice nreakfast (both theserved from menu and buffet).

Some Of the staff needed to be able to smile and be polite. The vip upgrade is not worth it if you have children.

The property was clean, staff were very friendly and efficient. Location of Hotel was great, almost on the beach. The food and drink were of a good standard, and there was plenty to choose from.

Some staff were rude and hotel kept changing breakfast times and location.

We had a great time. My family is like... take us back again... :-)

Nice hotel and very friendly staff. Kids club entertainment was a bit poor. Road outside the hotel is very noise.

Great family holiday! It was the second time we have stayed here. We thoroughly enjoyed ourselves.

Everything was fine. The rooms are clean, the food is varied and everyone is very nice.

Great location, fabulous rooms, very clean, staff super friendly

Overall fantastic, beach is very nice, staff very friendly. Only underwhelming thing was the food, but was generally good.

Average food Rooms dirty and small

tl;dr nice hotel, staffed by friendly, inviting and interesting people. food is good, drinks passable, and is located minutes walk from family friendly beach and only minutes drive/walk away from ferry to Gozo and Camino. Positives: We enjoyed our stay - especially the location, the food, and service (room and restaurant staff). There are a variety of restaurants - which means meals are always distinct. The Brazilian and Middle Eastern were really quite good. The food in the main restaurant rotates every day - so there is always something different. Sunday service is truly a feast, as is the day that the donut machine comes out. Special shout out to staff that we met during our stay, as we learned about their story, culture, and family. It was lovely to meet people like China, Sonu, Prativa, Santoshi, and Jonathan - who always served with a smile, and seemed genuinely interested in us and our young children. Things to improve: 1. Late arrival - bags weren't offered to be dropped to the room. Would have been nice given spare trollies and staff. 2. No lifeguard at the pool - this is unforgivable (May 13th-24th stay). 3. Air-conditioning room isn't that powerful. 4. Restaurant always ran out of tea spoons - i don't think they realise how many kids needs them. 5. Cheap yoghurts, cheese, and ice-cream in restaurants.