Excellent staff

The property itself is gorgeous, amazing. They have wast spaces, beautiful landscaping, the marbels, the woods, the mirrors, the arts, modern and antique. The problem is, they have no management that would make any sense. So, despite the beauty of the place, we had horrible, miserable time. They had no coffee for me, they had no hand towels for some strange reason… Any question we posed at the reception desk had the answer NO. The restaurant, while beautiful, was horrible. The food was merely eadible. Wine program non existent. And lying about having wines while not having them… Very strange. The simple workers, people helping with parking, luggage were great, thanks god. Ulrtimately, before the management changes, I do not recommend this hotel.

s

AC from my room did not work. After 3 complaints they changed my room however the other room had the same problem. Definitely would not come back to this hotel despite the great attitude from the staff.

The rooms were clean, obvious improvements in the condition, fresh paint etc. Great staff, very courteous.

High class villa setting, perfect for a relaxing stay.

The grounds are beautiful. Our suite was large, beds were very comfy. We attended a Valentine's Day dinner and show and it surpassed our expectations. We enjoyed the breakfast brunch. Plenty delicious food to choose from and beautiful piano music in the background.

Bien pero por el precio lo mínimo que espero es desayuno inxluido

Yes

Mooi hotel in grandeur stijl, zeer vriendelijke staff en lekker ontbijtbuffet. Ik zou hier opnieuw boeken. Kamers zijn zeer ruim en proper. Zwembad en gym zijn wat onderkomen en niet echt gezellig.

Staff was excellent. Appreciated the updates and improvements

The hotel is beautiful but the room was feeling empty: no glasses, no coffee machine, no face towel, no real soap. The bed sheet and pillow not really comfortable and old fashion. There was no attention to details. The bar was closed on Sunday and the food for the diner was a complete deception. The breakfast was good though with excellent service.

our room was very spacious and clean. the downside is that there appears to be so much mold in hallway ceilings- water leak issues. this hotel appears to have been very luxurious at some point in time. nevertheless, it remains beautiful but it needs serious maintenance. staff was woderful!

The pool area is terrible!! Only one pool chair.. The view is a to a parking lot

👍

We have stayed at this facilities many times. We love the staff the restaurant is great. The new owners have made some repairs but their are more that need to take place

Todo bien , el.staff muy amable

The service is always excellent

Beautiful hotel. Clean and comfortable. Room was very big with excellent furniture and a very large desk to work -I have to work on my trip- the only thing I would suggest is to clean the carpet or has to be changed, had a slightly damp smell. Everything else was marvellous!

The staff are very friendly and willing to help.