This is one of the best city boutique hotels I’ve stayed at. The staff were all extremely friendly and customer service was exceptional. The room was packed with amenities and was in superb condition. Unparalleled central location in BP, right near the river. I wish I would’ve stayed here longer!

Would return again Close to everything

Smaller but clean with every amenity you would expect from a much more expensive hotel. Absolutely lovely

Very accommodating with our reservation. Just wish the room was a bit larger to accommodate two chairs. Love the no-slip shower!

Good choice

Reception was always helpful when i stopped to get info about Budapest. Friendly staff all aroind. Buffet breakfast had many selections and was always good. Room was a bit small, but not much time was spent on it. Centrally located near Danube and pedestrian street.

Lovely property and great staff. The wheelchair accessible room was good but the bathroom was not fit for a wheelchair.

The bed was comfortable, the breakfast was fantastic each day and the hotel was in the perfect location!

Lovely clean rooms and beds comfy. Internal building views but very quiet so we got a great nights sleep. Aircon was quite noisy so we had to turn this off to sleep. Staff very friendly & helpful. Breakfast buffet with good variety of options which was restocked frequently & was included in price. Good location by the river and near to the Grand Market. Gellert spa was across the bridge so could be reached on foot in 10 mins. Easy transport links to everywhere as near tram & bus stops

Very clean, super conveniently placed in City centre, very friendly, helpful staff

There's no "charm" at this hotel that calls itself the "Charm" Hotel. A staff with a heart of stone. No empathy for senior citizens (one with cancer and scheduled for two upcoming surgeries) and who had been up for more than 48 hours impacted by airline cancellations AND emailed the cancellation to the hotel more than 16 hours in advance of arrival. Do the right thing. Discontinue the use of "policy" as taught by Dale Carnegie.

All is great

Pleasant, well located, enjoyed our stay

The height of the shower can't be changed ! The shower tray is ratt

You can find Everything what you need in the room. Friendly staff, great location.

The staff were very friendly and helpful spoke very good English would recommend staying there

Unassuming as you arrive. Doors open to a lovely hotel. Super nice people, extremely clean. Excellent service. Spectacular all you can eat cooked breakfast included. Highly recommended. Only suggestion is another counter or shelf in the small bathroom for personal toiletries.

Excellent hotel for location and quality as stop for business or short trip. Would use it again. Very comfortable.

Exceptional location, plenty of restaurants in 2 minutes walk from hotel, very quiet area

Great staff, lovely hotel, wonderful breakfast, well-situated for walking.