Overall Ratings & Reviews Silva Beach Hotel

Very clean resort, staff was friendly, polite and very helpful. Amazing food within All Inclusive plan. Pools clean and sea view is great.

Very helpful and pleasant staff, can’t fault them Room good size, beds clean and comfortable General Cleanliness of room could be a little better Good facilities Minoan restaurant excellent choices and good food

The staff at the bars and restaurants were lovely, the staff at the main desk were quite blunt but not as far as rude. The rooms were nice however beds were uncomfortable and our room in particular was blessed with loud music until early hours of the morning and traffic noise non stop.

The food buffet was decent but lacking some Greek authenticity

Beautiful surroundings,staff so welcoming,food was fantasti,so much choice and plentiful plentiful,very relaxing,love this place

Great place to stay with a great all inclusive service and perfect location.

nice hotel, close to town with easy access to a small beach. The rooms are clean but could do with updating. The complex is based on the style of a Cretan village, which is nice.

Really nice hotal and staff. Family room in the annex was ok had a nice little private terrace. All the restaurant where great. And the choice of 2 pools or the sea what more could you ask for .

Great choice of food. Good location. Lovely layout with quaint low level blocks in cretan style.

We've never done an all inclusive before and i was worried the food might be poor quality. The food is excellent. So much choice. My only complaint would be i constantly felt i was overeating. But that's down to me and my greed! There are 2 pools and a beach. The beach is rocky and the sea was very rough so not the best beach Crete has to offer. The pools are lovely though. As usual there are the people who bagsie sun beds hours before they actually make an appearance but we always managed to get one. The other guests are mostly French or Russian. Families and older couples so very relaxed and quiet resort.

very enjoyable, food good and room clean.

Fantastic location, friendly staff, huge selection of buffet style food, clean rooms and lots of shops nearby. Plenty of water sports at the next beach (10 minutes walk). Beautiful weather in August for bathing in the pool and sea. Perfect holiday!

Be carefull! Absolutely NO bottled water in this hotel, despite all-inclusive status. You must buy your own water in the supermarket near-by. Owners think that chlorine water from the municipal waterpipe is good enough for drinking, but it is contraversing to the status of hotel. Our little daughter get dehydrated while we stayed in this hotel. She hates to drink all that yuppi-like and coke-like plastic & chemical powder-drinks dissolved in chlorinated pipewater.

Had a lovely 4 days here at end of October. Hotel was lovely. Food was great - plenty if choice. Only 2 drawbacks were they use cheap cola not the real thing and the bar staff were not pleasant in fact some were quite rude.

We spent a relaxing week here in mid-October and were lucky with the weather which enabled us to enjoy the two pools and the beach. We did find the salt water one a bit too salty and difficult to swim in but this was the better one to relax around as it was quieter. Both pools were chilly but once in you soon acclimatised. The small beach area was difficult to access but the water was clear. The welcome, after a late night arrival, was excellent and we were provided with food and drink in the restaurant before being taken to our room. This was a bit small but then we didn't expect to spend time here other than sleeping, it was cleaned daily and the facilities were good. Although it had a kettle there were no cups so luckily we had bought our own for our early morning cuppa. I think the way the hotel is built means some rooms could be larger than others. I liked being on the second floor which had a small balcony but the ground floor rooms also had small sitting out areas. The food in the restaurant was excellent, there was lots of choice and the staff always made sure the area was kept clean and the buffet regularly refreshed. The drinks were ok but did not include fresh fruit juices which would be an improvement. This was the first time I have stayed in an all inclusive so can't pass comment on the cocktails served although some did taste better than others. Staff were always happy to answer questions. I had a manicure in the Spa so felt pampered. All in all a great stay

It was amazing

Upon arrival we were told due to availability we would be spending our first night in their sister hotel Bella Beach, which was a 5 star hotel. We were driven there by car and told to ask at reception after breakfast and we would be transferred back to Silva Beach. We did this and when we arrived back we were upgraded to a renovated room overlooking the pool. This was very nice but the room was very small. We had originally booked a family room with a double and 2 single beds and the room we were given just had 2 single beds. We also received 2 free 20 min massages and a basket of fruit and a bottle of wine as a thank you. The massage was amazing, I must say.

Overall, I was very pleased about my stay in Hotel Silva Beach. Biggest plus were the staff (always helpful and courteous) and hotel´s location. Food was great and diversified. Quality of drinks deserves improvement.

Wish we had booked our stay for longer

Loved this hotel. Second time here, stayed all-inclusive & food was always excellent - always a great choice of tasty, well cooked food. Hotel is right in the centre of Hersonissos, with the beach on one side & main road the other, with all the shopping you can handle available on your doorstep. There are a lot of steps & slopes so I would not recommend for disabled or people with walking difficulties. Our room was a fair size, bed comfy - with the side sea view, however I was informed that the 'garden' view rooms are quite small -(annexe rooms are spacious).Staff friendly & helpful - a special mention to Yannis & Zaccarias for their superb (& well used) bar service. Would go again!