Grand Hotel Oriente

Explore Grand Hotel Oriente
8,8
Very Good
From 924 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

9,4

Service and Facilites

9,0

Traveler Reviews Grand Hotel Oriente

Number of reviews per page
20
40
Top reviews
Sarah
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10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect location and beautiful hotel
Natalie
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4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WiFi is terrible
Tuan
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I love staying at this hotel because it’s centrally located in Napoli. I found it last year and this is my 2nd stay. The rooms are clean, just remodeled. Breakfast on rooftop is amazing overlooking the entire city. The front staff are super friendly and can speak English.
Carmen
icon-Family
Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel itself was a little outdated and the area around the hotel was a bit rough but the hotel staff was incredibly helpful and kind. Specifically the gentlemen who worked the evening shift who graciously tried to help us find train options when I flight was cancelled and we could not figure out a way to our next destination. It was also a clean hotel which I appreciated. Good hotel for someone who needs to be on this side of town and is not looking for anything too fancy but comfortable for a family.
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Mary
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful hotel, lovely rooftop restaurant and the front desk was very helpful with information for sightseeing. Lots of restaurants close by. Hop On, Hop Off bus stop was a few blocks away. Don’t hesitate to stay here!
Vals
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.
Scott
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.
Mia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!
Hortensia
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great Hotel. Buffet was good. Location was very good.
Amy
icon-Leisure
Leisure
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.
Channing
icon-with Partner
with Partner
10,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Beautiful hotel just a block from all the hustle and bustle of Naples.
Ziad
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good location. Lots of trash around the hotel.
Janette
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.
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Michael D
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Friends and Family with Friends
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The staff is very kind and professional of the place is clean and wonderful. The location is perfect in the middle of everywhere when I come back to Naples this is where I’m staying.
Stephen
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
LUIS
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
Franco
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Dennis
icon-Leisure
Leisure
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Robert
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
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Ryan
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I’ll be back
Number of reviews per page
20
40