Empire Inn & Suites

Explore Empire Inn & Suites
6,6
Pleasant
From 548 reviews
Cleanliness

6,8

Room Comfort

6,8

Location

7,4

Service and Facilites

7,4

Traveler Reviews Empire Inn & Suites

Number of reviews per page
20
40
Top reviews
David
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room and bathroom were clean and well kept. Beds and bedding, as well as the towels, we're clean and comfortable. For an older motel, I was impressed by it's upkeep and room amenities. Price was excellent.
Cadence
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not clean at all
Wolfgang
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was ok.Room is not cleaned if you staff for 2 Days. NO Tables or Chairs in Room to sit down. Otherwise not a bad deal for what you pay.
Julia
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, clean room. Would stay again
Andrew
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very pleasantly surprised, this roadside motel is a real gem. Spotless and well maintained, our room looked recently renovated. The bed was comfy. Did need more blankets because they don't use comforters on the beds. A/C in room worked great. The bathroom was SO CLEAN! Highly recommend for the price point.
Karen
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn’t realize there was no room service so our towels weren’t replaced, which is too bad, but maybe I didn’t read enough to know that. Over all it was just fine.
Larry
icon-Family
Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This location was a convenient stop just of the Hiway
Robyn
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lady at the front desk was lovely
Tina
icon-Family
Family
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The bathroom was not very clean and we where there for 4 nights and every night we got back to the room we had to get the key card redone which was a pan when we where upstairs in the and snowing. Then the second night there where people banging on the door at 4am 2 doors down and the three and forth night there fast a big fight form the same people at 2am. The railing, on the second level was strapped to the roof with stap and In zip ties.
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David
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great place to stay
Tim
icon-with Children
with Children
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed for 2 nights. The beds are comfortable, the heating/cooling worked well (but is noisy) and the larger fridge in the room was very nice, clean and new. Bathroom is basic but adequate and had nice hot water. The vinyl flooring is also relatively new so is in nice condition. Although the beds are comfy, they are on wheels so if you try to lean against the wall-mounted headboard, you quickly end up in the middle of the room. The rest of the room is quite dated and so has nicks and dings in most areas. The room was also not cleaned well as we found multiple long black hairs in various areas. Coffee pods were provided but were not restocked so had to go to front office to get more.
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David
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great clean rooms will stay again
Diane
icon-
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I really enjoyed the jet tub, relaxing. The fridge was too cold, froze my water overnight. Everything else great
Melanie
icon-with Friends
with Friends
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great, wasn’t that clean, kitchen amenities were there but poor quality. It’s a noisy building all night. Stairwell smells like urine.
Maribel
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was very clean, but the smell of old cigarettes permeated the whole room! There were visible yellow condensation marks on the bathroom ceiling. The furnishings in the room were old, but ok The noise levels were truly awful. I've stayed in other budget hotels on the Gasoline Alley, and this is by far the worst.
jenelle
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

it was a good stay
Phuong
icon-
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, excellent pricing
Debb
icon-with Partner
with Partner
4,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Don’t know if there was a pool
Shannon
icon-
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room clean. Bed comfortable. Staff excellent and friendly. Cold weather caused my room access to not work and they helped me quickly. Perfect stop for a place to sleep.
Robyn
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The inside of the room was clean, an older vibe, a beautiful, soft (not too soft) bed, and a large room. Does not have a couch or table like the pictures. For the price, it was great When we checked in, we had an issue with the key, but the front desk was amazing and helped get a new room, and he did all the walking back and forth.
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Number of reviews per page
20
40