The hotel has great, friendly, helpful and efficient staff. What lets it down is how tired a lot of the property looks, and it brings down the overall user experience. Food is good, great selection for breakfast too.

Beds were rock hard

Great helpful and friendly staff.

The people were all great, quick check-in, friendly and welcoming. Breakfast was included which was limited in choice compared to my past experience several years ago but you could still have a hearty breakfast. The location is very handy for the centre of town, indeed you can walk to most places very easily and quickly. My only gripe with my room on the third floor was how tired and worn the room and furniture were.

Great location and a very comfortable 2 night stay. Staff were very helpful and friendly. The complimentary tea and biscuits were very nice.

Comfortable room and bed. Paid parking two blocks away. Good breakfast

Like it all

Front desk was excellent. Room was nice and clean. Breakfast was great. Family was very comfortable.

Great location, friendly staff and spacious room.

everything is fine, except surrounded by construction site, hard to access

Great breakfast

Great location. Room was updated and spacious.

The room was spacious with comfortable beds. The breakfast was great!

Staff went above and beyond while we were there and afterwards when I left something behind. Great for families and great location and delicious food! Perfect place to stay.

I first got a room that was so warm that I was drenched in sweat at midnight in my room with the window open. The bathroom floor heating was turned up to max and the button to control it broken off. After arguing I got another room that was equally as warm. The third time I said it's impossible for me to sleep there he got me an "upgrade" to a double room that has not been heated by the sun all day. That room had blood on the bed sheet, the TV hung crooked from the wall and didn't work. None of the rooms had AC obviously. How is this a four star hotel? It was closer to a motel with generally broken and unclean rooms. It was too late for me to find another hotel. Otherwise I would've from the beginning.

Det var trevlig hotel i centrala Jönköping. En liten Paris känsla med stämningsfull inredning och lugnande atmosfär. Bra frukost, trevliga och uppmärksammade personal. Kommer säkert tillbaka.

Skön säng men extrem oskön bäddsoffa Bra frukost men svag kaffe

Smutsigt, eftersatt, slitet och allmänt ett dåligt intryck. Hotellet i klart behov av totalrenovering. Personalen trött och oengagerad.

Rummet vi fick var nedgånget men framförallt var det inte rent. Smutsiga golv, dammigt och lukt av urin på toaletten. Vi fick rummet städat på nytt men fortfarande godispapper under barnens våningssäng. Relativt sparsmakad frukost men god. Hjälpsam personal i receptionen.

Slitet Ofräscht Ej värt 800 sek