Overall Ratings & Reviews Kyriad Caen Nord - Hérouville Saint Clair

The staff were helpful and friendly, the room clean and tidy although the green cardboard cups for teas drinking had off putting brown stains around the bottom of the inside. We were leaving very early Saturday morning so went to the restaurant for and evening meal on the Friday about 7pm to be told meals were off as there was no chef on a Friday...... it resulted in a 400yds walk to the local KFC. as a substitute.!!

Out of date chalet style room. very cold as door opened straight onto outside. Ok, There's a partition door but cold air comes straight in. I asked for a double and got a twin. If I wanted to sleep in a single bed, I would have asked for one. Luckily I was only staying on my way to the ferry, and for that, it was adequate.

Overall the accommodation was OK, very minor issues with lack of replacement coffee/tea. Main issue was incorrect billing, with a charge for four sets of breakfasts when only 1 was taken. Error was pointed out and bill amended.

Got to the hotel but no large bed as promised room not very clean

Good service and excellent food. Suggest non-slip mats or decals for the bath and possibly a grab rail for the less agile.

Really friendly helpful staff. Sorted a change of room to downstairs as my husband is disabled. Large clean room slept really well didn't notice traffic noise and hotel was very quiet. Tra and coffee facilities excellent. Didn't use restaurant this time but have in past. Will definitely book again next time near Caen

A clean and comfortable room and bed. Room and style of decor very dated but on the whole clean and comfortable. Staff very friendly and helpful and restaurant good, reasonably cheap and basic but tasty.

Nice overnight stay, very convenient for ferry and easy to find. Room was very clean. Arrived late and so didn’t use restaurant but it looked nice. Friendly staff on reception. Would definitely use again.

It was difficult to find the reception. It is not at the front and there is no obvious sign. We had dinner there in the restaurant. A very bad mistake! The burger of the day was inedible. The vegetarian cheese tart special (+4 Euros) turn out to be a pizza. Otherwise the hotel provides a convenient overnight stop.

Pleasant stay but difficult to locate. Service was slow but food was very good.

Stayed here several times which enables you to catch the early morning ferry. Very pleasant staff and nice greeting from reception easy check in. Comfortable room clean and nice shower with plenty of hot water. Will stay again. Highly recommended.

Very difficult to find, not well signposted to be seen when driving round commercial area looking for it. Menu choice not as good as in the past. Towel supply & coffe/ tea quantities much more meagre, no fresh milk.

Comfortable bed. Pillows not big enough Room clean but a bit worn. Toilet cistern running all the time but as we checked in after 10pm not able to get it fixed This hotel is an ideal overnight stop after coming off the afternoon ferry from Portsmouth

Excellent location for ferry. Room and facilities very clean but bed rather hard . Adequate for overnight stop for ferry. Service in restaurant very poor food average . Buffet selection not as good in the past

Room was fine with comfortable, large bed, air con, etc. Decor was tired, air freshener on the floor, open, duct cover off and on the floor and extract fan cover missing altogether, all in the bathroom.

The hotel is in a quiet situation perfect for the port only ten minutes drive.

Perfect for overnight stay after taking ferry from uk

All ok but very bad parking

Stayed at hotel several times. Always been good. One thing noticed was the owners have installed an extra large bed, one side great for comfort down side only had about 20cm to get down side of bed. Overall though still great for one night stay.

Room was small and basic, but beds were comfy, and it was clean. The room was quiet ,easy parking. Good value for what you pay. Handy for both ferry and peripherique.