Alexandre Grand Teguise Playa

Explore Alexandre Grand Teguise Playa
8,4
Very Good
From 380 reviews
Cleanliness

8,6

Room Comfort

8,0

Location

9,8

Service and Facilites

8,6

Traveler Reviews Alexandre Grand Teguise Playa

Number of reviews per page
20
40
Top reviews
Mariya
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is close to local shops. Staff are friendly and helpful. Quick access to the airport. Not enough kids entertainment.
Edmond
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Grand Teguise Playa offers a warm atmosphere, fantastic staff, and a pleasant overall stay close to shops, restaurants and beach. The hotel leaves a great first impression—the reception area is very welcoming with plenty of lush plants and ferns hand over 5 floors We would still happily recommend it to anyone looking for a relaxing holiday. The animation team deserves a shout out! They were friendly, energetic, and engaging. A special mention goes to Bellen, who kept us smiling & entertained. ​Dining: The food overall was enjoyable with a fair selection of salads & deserts. ​Service: From reception to the restaurant, the team was consistently attentive and polite. A few minor details that could be addressed: ​Sunbed: Guests start "reserving" sun loungers as early as 7:30 AM, yet many go unused until the afternoon (or aren't used at all). Pool bar: The reusable plastic cups by the pool could use a more thorough cleaning process—on a couple of occasions, we found remnants of dirt or ash in them. ​Room: The bottom of the bathroom door showed noticeable water damage, the flooring had visible gaps, and the room safe was not actually secured to the wall, which defeated its purpose. ​Food Variety: While the food was ok, the overall buffet choice felt a bit limited at times— We would have loved to see more authentic local Canary/Spanish dishes. The dessert selection was also quite repetitive, offering mostly the same items. Afternoon BBQ, could be improve.
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Stacey
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing stay loved everything about it especially the views and the location
Rosaleen
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Location very good. 5 minute walk to the square. Back gate leads on to beach. Close to bars & restaurants. Ideal flat location for those with walking issues. Two pools. One salt water/heated. Plus kids paddling pool.
Colin
icon-
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice hotel, quiet with nice sea views. Staff were lovely and accommodating.
Robert
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room was really clean and the staff was great
Gwen
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was lovely but food wasn't good for either breakfast or dinner.
Dominic
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was spacious and spotless and great view from the balcony. Hotel has a great location.
Lady Rosalind
icon-Friends and family with Friends
Friends and family with Friends
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Second year here. Great hotel and lovely staff. All so friendly and helpful. If you are a vegetarian or vegan speak to the Maitre D as they will cater for you.
Freda
8,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Fantastic location overlooking the bay and a short transfer time from airport. Beautiful hotel with very friendly staff.
Stephanie
icon-
8,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Clean rooms, beautiful view from the balcony! Food was great on all inclusive, freshly made omelettes and eggs for breakfast. You’ll struggle not to find something to eat and enjoy! Restaurant staff amazing! Love that they serve your drinks to the table so you’re not battling to get those at lunch and dinner. Would definitely return to this hotel
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Clare
icon-with Partner
with Partner
6,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Club suite was very spacious and a problem with air conditioning on arrival was sorted within an hour or so. However the terraces were VERY hot when the sun was out and they won't give you a sunshade so limits use of the sunbeds ( which also needs cushions as they weren't comfortable)
Paula
icon-with Partner
with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great hotel - wonderful beach view from balcony . Walkable to bars restaurants etc . Bar area was lovely and entertainers were of a very high standard would visit again
Susan
icon-Leisure
Leisure
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It is very clean, the staff are super helpful and you can walk to everything you need. They don't do room service but you can get food like pizza across the street late. I could have done with a couple more pillows but it's fine. The balconies all look over the sea and the air-conditioning worked well. The bed was very comfortable and the sheets were lovely and soft. Blackout blinds great. Didn't eat there.
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Mr Matthew
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great hotel, entertainment was good. Food was ok but a bit mixed and could be better (some food was served raw from the cooked chefs!). Would we return, YES.
Luke
icon-with Partner
with Partner
8,0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

It was really nice place to stay very welcoming, excellent views, food was normal all inclusive food, drinks nice, friendly staff clean room, would not recommend for children as it's mainly aimed at adults. All in all I would go back.
mary
icon-Friends and family Family
Friends and family Family
2,0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

It you like good food then seriously do not go half board or all inclusive. I have just returned and can honestly say the food is bland, cold, consistent smell of strong garlic and totally tasteless. The pictures on this site pay zero resemblance to what is happening. We sat down with guest services who just said 'new owners' they changed the menus So we paid for all inclusive and were forced to eat out for the duration of our stay. So new owners it is not okay and what needs to happen to have people return 1. All inclusive and only one bottle of water in our room day 1 2. Breakfast. No decent coffee and tea and restricted to machines. The same as fresh juice which is a washed down mixture from a machine and horrible. It does not take a lot to offer fresh coffee, tea and juice for breakfast. Bread rolls were hit and miss and often low on availability. Egg is not fresh and clearly powder. Bacon is not cooked sufficiently and not acceptable. A total lack of fresh pastries such as croissants and local cakes. 3. Lunch. Just horrible and hardly warm. Same food every day which was unpleasant to say the least. Food purchased outside of the hotel. 4. 3.30 BBQ at the pool. Again, nice idea but the burgers were often uncooked and the hot dogs certainly not hot! 5. Evening meal. This was simply a repeat of lunch time. Same food on offer with the addition of a sauce. The food was not nice, completely tasteless and sorry not acceptable. The deserts again lack any imagination and was clear
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Karl
icon-with Partner
with Partner
10,0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Having stayed I Costa Teguise before it was always a dream to stay in the
Michelle
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Beautiful hotel with a lovely warm pool and stunning sea views. Second stay here after having a club room with not a great view floor 0 and 1 I probably wouldn’t have an upgrade again I’d stick with a standard room, the benefits weren’t worth the extra money. AI drinks are good and generally branded and the pool area spotless. Breakfast very good but evening meal a bit hit and miss, not an issue for us as we like to explore. Entertainment also hit and miss which is ashame given the luxury of the hotel. I would however stay again at the drop of a hat, the complex is safe and secure, clean with a good pool and great staff and the best views you can get from a standard room!
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hongying
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

this is a nice hotel, the food is good ,staffs are all friendly and helpful .
Number of reviews per page
20
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