Overall Ratings & Reviews Hôtel Mercure Rambouillet Relays du Château

Great location

Did not have one of our two reservations on file. The staff acted promptly to assign my Father a special room for disabled people. Excellent service. Will come back again. :)

L'emplacement est super. L'hotel offre un excellent petit déjeuner de qualité. Par contre, notre chambre était usée, le frigo en panne ( nous l'avons dit le premier jours) et la salle de bain sale sur le Mur autour de la toilette et du ruban adhésif autour de la poignée de la chambre. La literie était confortable par ailleurs.

Beautiful old building with everything modern inside. Friendly staff and stunning location!

Good location. A bit run down but just fine. Town is very cute.

The property exactly met expectations. Clean and comfortable, with a great location. I was here on Friday night, which meant on Saturday morning I was able to peruse the delightful farmers market outside the door and then walk 3 minutes over to the Chateau and have a picnic. I cannot imagine a more lovely way to spend a Saturday morning.

Good safe easy hotel for visiting the chateau next door but that is about it for the town

The only aspect of our stay that was disappointing was the quality of the restaurant. It was extremely mediocre.

Very nice hotel. Room was very clean quiet, and comfortable. The food in the hotel restaurant was excellent (dinner and breakfast). I enjoyed my stay.

Everything perfect

Unfortunately i chose to stay the night when the city had a music festival... parking was bad and finding the hotel was next to impossible because most streets were blocked!

Excellent location opposite the château, big bedroom, clean bathroom. Staff variable - excellent, helpful and super friendly lady at breakfast/ bar in the morning, but bar man the night before was drinking beer and didn’t seem as responsive to guests as I would like. Man at reception treated us like 2nd class guests… not sure if because we arrived by bike or booked by Expedia. Totally different to what we found in other hotels in the area on our cycle trip.

Nice hotel and location. Street parking free . paid marking nearby

Great experience, all the details at hand on the mobile on how to get in. Clean, beautiful room and love the soap! Diadermine in its box ready to use instead of the usual little nasty soap in plastic . Room with balcony with fantastic view

I thought the staff was friendly and competent.

Somebody must have smoked in my bedroom and made 2 holes in the cotton curtain... However the 'gouvernante' came to spray some stuff to eradicate the smell but the curtain was not replaced during my stay.

We stayed just one night, visiting Rambouillet for an event which had its reception at the Mercure. The room was spacious and well-appointed. The more senior front-line staff were excellent. Some of the younger ones needed more training -- maybe just a matter of time. Good value. The "express" breakfast is much cheaper than the full version.

2 single beds instead of a queen/king bed

Unfortunately a wee bit disappointed in this hotel, we arrived after a long days driving, badly timed as we coincided with a large coach group arrival which really harassed the young man on reception, hopefully he's not always so rude. We didn't get the room that we had booked but after some negotiation with this receptionist he reluctantly sorted it out for us although the shower over the bath was too deep and slippy for my elderly mother to risk having a shower. Parking is in a public car park opposite the hotel, keep an eye on your hours, it's not always available. I had spent hours online trying to find a hotel with a restaurant that was open on a Sunday night and had booked weeks in advance, we were really looking forward to our evening meal however on querying the hours we were told it was booked out for the coach party, this was so disappointing and the receptionist was of no help unfortunately. I asked restaurant advice from the very friendly and helpful young lady in the bar and was informed they did bar food!, we had a meat and cheese platter which was excellent, however the bar closed at 9pm despite signs saying it was open till 11pm. This hotel was okay for our overnight stay but I don't think I'll be using it again.

Very comfortable stay. Food from restaurant was very good. Beer on tap was tasty.