8,2
Very Good
From 630 reviews
Cleanliness

8,6

Room Comfort

8,2

Location

6,2

Service and Facilites

8,4

Traveler Reviews Hotel Mercader

Number of reviews per page
20
40
Top reviews
Eric
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No complaints! Everything was great and the breakfast was delicious and worth buying!
Sophia
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Lucas
4,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
Andrea
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.
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Shri
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No air
Carmen
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
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N
icon-Business
Business
4,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Not a four star hotel
Barry
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Maria
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good for the price. Far from the center. Good breafast.
Eugenio
6,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Good hotel for an overnight stay. Employees at reception need people and customer service training and skills. A smile goes a long way.. Hotel service 101. Very stringent on check out time .. even 15-30 min over . Very inflexible and not geared towards finding a solution..
Mary Ellen
4,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
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gayle
icon-Leisure
Leisure
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
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No Limits
icon-with Partner
with Partner
8,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Un buen hotel con un buen servicio y excelente restaurante.
Mashhoud
6,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Gurpreet
icon-Business and Leisure
Business and Leisure
6,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Tania
icon-Leisure
Leisure
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Zoilo
8,0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Rhonner
10,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Every time I go there is amazing
SYED
2,0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

No body speaks English at all To reach hotel you have to pay tool which the hotel never mentioned.
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