The hotel shouldn't be a 3 star. The toilet flush button in our room was missing and we had to pull a lever in the wall. One of the shower doors had a full thickness crack in it, meaning that water leaked on to the floor. There was no toilet seat. The door to the room only stayed closed if it was locked. The receptionist who checked us in was abrupt. The hotel was noisy, with talking and footfall during the night, this was amplified because there were no carpets to soften the noise on the corridors. The cleaning staff were pleasant and efficient. The included breakfast, from the cafe next door, was simple and good (a hot drink and a croissant of bioche bun). The cafe staff were pleasant and efficient. We did find that this was a good place to explore the old town of Naples.

The hotel does not represent the pictures. The rooms are pretty dirty/old, everything smells like cigarette.

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Helpful front office team. Location is central. Feels more like a bed and breakfast than hotel, room size small . Continental breakfast was one large croissant.

We stayed one day and one night. I guess I got what I paid. Hotel located in not a beautiful area, however there were tourists around. Front desk not too kind but acceptable.

Non consiglio assolutamente di soggiornare in questo hotel. Posizione pessima

The washroom smelled like urine and it looked like it was not cleaned after the last guests were there. Old urine on the floor noted. Informed concierge twice but nothing was done. Also the wifi is not working.

This place was great for the money Very pleased regardless of the other reviews I found it great for transport everywhere restaurants around the area you get what you pay for thanks

Breakfast was terrible

You get what you pay for - very central. Had air con which was good. Breakfast pretty shocking. Room clean but not super clean.

Interesting location close to the train.

This place needs to be listed as NOT wheelchair friendly.. staff helped lift my son up and down the 2 steps at entry but the lift that is listed in description is so tiny I would have to sit my son on a chair next to the lift… dismantle the wheelchair trashed it up stairs reassemble, go back down hold him standing up and walk him back into the chair…. No way to get into the showers as the toilet is right in front of the entry space …awkward even for me. The very basic breakfast is down 40 or more steps in the basement… so I had to bring it to the room on a tray… 10 mins walk to the station trying to navigate the pavers.. less time if your just walking. Close to lots of cafe ,restaurants… rather noisy at night. Bed comfortable but not the chunky pillows.

Tjelobby is great and it looks inviting. Cannot comment anything about the breakfast because we never availed of it -personal choice. The room was clean in respect of the bed and sheets and the bathroom was daily cleaned also however the shower wall was very dirty (see pictures) and the walls of the room were also cover in dirt marks and there were holes over the bed headrest. The hair dryer did not work. There was no bulb in one of the night tables wall lamps. Dust and cigarrete burnt furniture, very ran down. We were given a room facing the interior patio so it was dark and every night there was a whirring sound, maybe from other aircons fans or from the kitchens. Then comong 6:30-7am the cleaners would start shouting, or talking loudly over their phones and xallong each other. I appreciate they want to do their work quicky and thismight be their strategy for waking up people but we are in holidays and would like to sleep in a little bit if needed after visitimg places and walking around all day. The pros: aircon was good, shower with good water pressure, and the area is super con enient being so close to the metro and train starion ans the bus stop to the airport. Do not be fooled by the surroundings, totally safe place. But this establishment is not a 3 star. One max

Absolutely dire, do not stay here. The hotel is less than a 1 star. The walls are cracked and marked, mould has taken over in the bathroom, ceiling light fittings were loose. Dismal to say the least.

Very clean! Super location, underrated by many.

i was solo Traveller. location is not far from main train station. but the area the hotel is in is not good, very noisy and very dirty. hotel its self is 2 star. bathroom outdated (not in good way) dirty (i had to buy spray to sterilize the bathroom😰). --there's no safe in the room -- bed was clean enough but not comfortable --- breakfast offer was only very very basic ie tea and pastry --- if you arrive late or leaving the hotel early ie 4am you will have difficulties opening the door as only staff can open it and they were asleep. but i have to say staff were very helpful this hotel can be beautiful and good place to stay if they modernize the interior and put sound proof windows and doors

Value for money. Enjoyed the stay with cooperative staff. Hotel taxi service is a plus point. Only one comment that the hotel should stop using plastic glass al together.

The room is not too dirty but the furniture and equipments were bad conditions and never renewed...

Budget hotel. Clean and in central location. Shower head broken but functional.

Definitely not what it advertised at. No restaurant no bar no newspapers toilet in our room did not flush the paper. We left a day early as this hotel is in bad shape, not a 2.7 star maybe .5. I am a travel agent and would definitely take this off the Expedia site