I recently stayed at the Hilton Garden Inn in Ajax, both the night before and the night of my wedding. I booked the Windsor Room and had it set up as a space where my bridesmaids and I could get ready on the morning of my wedding day. The hotel staff were spectacular and incredibly attentive! Even the night before, the front desk staff gave me a welcome bag with Vitamin Water, chips, and some chocolate bars, along with a sweet note of congratulations. On the morning of my wedding day, getting ready in the Windsor Room was so comfortable for all of us. The front desk staff were incredibly helpful and provided us with things we had forgotten, such as a pitcher of orange juice, napkins, utensils, and other little things that helped our morning run smoothly. Whenever I needed extra room keys, it was never a problem. The staff were always ready and willing to help with anything we needed. Overall, our stay at the hotel was lovely. From the cleanliness and excellent service to the incredible staff, everything exceeded our expectations! Thank you so much for making such an important time even more special. We will definitely be back! ❤️‍🔥

Great space, lovely atmosphere, and wonderful staff! We especially want to recognize Amal, whose professionalism, courtesy, and welcoming manner truly stood out. Her excellent service deserves to be acknowledged. Thank you, Amal, for being such an amazing team member and for helping make our experience at the Hilton Garden Inn Toronto/Ajax so enjoyable. Highly recommended! ⭐⭐⭐⭐⭐ We truly appreciated our stay at Hilton Garden Inn Toronto/Ajax. A special acknowledgment to Brittany at the Front Desk for providing clarity, understanding, and professionalism during our check-out. Thank you, Brittany, for your exceptional customer service - it was greatly appreciated! ❤️

I had a great one night stay with my mom. The beds were comfortable as was the bedding. The rooms were nice. As well, when I asked for cutlery for food we brought, they gave us plastic cutlery instead of the wooden spoons/forks which was very much appreciated. The only draw back was the pillows not being super comfortable. They were very flat and not fluffy. But that's a minor detail. The staff was friendly any time we encountered them and they were helpful. Definitely worth the money.

“I had a wonderful stay at this hotel. The rooms were spotless, comfortable, and well-maintained. The staff was exceptionally friendly and went above and beyond to make sure everything was perfect. The location was convenient, with easy access to local attractions and restaurants. The amenities were excellent, and the overall atmosphere was welcoming and relaxing. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, and I look forward to returning in the future.” I want to give a big shout out to Jennifer for giving us the room and great hospitality right away in the hotel. Thank you Jennifer! Breakfast was amazing!

Fine hotel for 1 or 2 nights. We had bugs in our room..some in the bathroom and when we left and came back the cups we left water in were clawing with some kind of small black crawling thing. We let the front deck know. We had to move to another room. When we checked out I asked what was Hilton going to do to get our business again. The response was "well we moved you" and not really very apologetic. Very disappointed. We will not stay another Hilton again. 😡