Overall Ratings & Reviews Red Roof Inn & Suites Biloxi - Ocean Springs

Not a pleasant stay.

Smells really bad. First time writing a bad review on anything in my life but I had to.

Room had leak . Could see it above the bed with mold. No soap.

Our bed was so comfortable no bugs very clean staff was hardly around tho seemed like I needed another towel and toilet paper nobody was around our last morning

The room was dirty and the stairs to go into the second floor were completely dirty. It looks like the hotel hasn’t been clean in years. Also in the room the bathroom had wholes that needed colcking and it look it hadn’t been clean in a while. The staff was nice but the hotel was dirty. Won’t be staying again

My family and I stayed at this hotel July 11th-13th. The pictures online are misleading. The room looks nothing like the pictures online.The room was outdated, smelled horrible, beds were small/blankets had holes in them and very uncomfortable, curtains dirty and not even hung properly. Not to mention breakfast was a complete waste of time. This hotel should really consider doing updates. I honestly couldn't wait to check out. For our two nights I couldn't wait to wake up just to leave the hotel. I couldn't imagine sitting in my room for a long period of time. Its okay to book budget friendly hotels but this one isn't worth it. Please run from this hotel and look elsewhere.

Once I arrived, I had to wait about 10 minutes for someone to check me in. I was never given a receipt (didn’t realize until later since I had other things on my mind) so I said no big deal I would get one when I checked out. Well, no one was there when we left, so I couldn’t get it then either. When we got in the room, we had no towels so we had to ask for those. Our tub was absolutely disgusting. The room smelled like wet dog. The floor was fusgusting to walk on, so you had to keep shoes/socks on at all times and the tv kept going in and out all night. There was the one front desk worker who was so friendly, I don’t know her name, but she was African American and she let our pizza guy in even though it was late so we didn’t have to meet him in the lobby. That was the only plus during our stay. But I’ll never stay here again.

I didn't like the fact employees just entered my room on 3 different occasions without valid reason and the room was nothing like it was depicted in the photos. Also the cable cut out on my stay and was not fixed.

Breakfast consisted of hostess donuts taken out of the package, orange juice was out of orange, just water, no one on duty at 8 am checkout

Over all it was okay for the night. The TV was not connected, no remote for the TV, phone in room was not working. The room was big.

Fair for the price. Dog barking all night room next door

Was not the room advertised. Analog TV fuzzy on every channel. Killed three roaches the crawled out from the hallway. The water in the shower will get hot then cold then hot and then cold then hot like every 30 seconds. There were kids running up and down the hallway beating on doors all night. The child will not big enough to wrap around your body. Basically had a bed and an air conditioner.

Hard to get clean towels. Didn't clean room properly.

Water was out in one room next room tv didn’t work third room was ok all smell like mole and to be honest I o my slept. There it was just complicated when you tired from a long day to come back to room problems they switched right away

The hotel floors as you walked had holes under the carpet felt like the floor was going to cave in. When we got in the room there was a horrible smell like mold a wet stale air. It was breath taking. The halls were hot has fire no air on in the hall ways. Never will I ever go back to that hotel.

Enjoyed my stay there have no complaints

Beautiful

The room was pretty clean, no phone , tv didn't work some of the time and the towels was something else, was short of towels.

We got there and the tv didnt work. We got a ruko and it worked. The staff was friendly.

I think they should shut down and start over when things are running properly. Me and my family stayed two nights! The TV’s did not work either night. They couldn’t place us in another room and didn’t offer a discounted stay or anything. Staff is NEVER at the front desk. Like ever! You will have to call the number for everything and wait at least 15 minutes or more. Thankfully it was graduation weekend so we spent a lot of time with family and weren’t there much! Oh and the WIFI terrible couldn’t watch anything on the kids iPads had to use my mobile hotspot!