Definitely not a 5 star resort. Lots of operational challenges, no information on check in regarding the spa, the restaurants I should have had access to as a VIP guest, or the fact that one of the restaurants that the concierge recommended and booked for us was operated separately from the resort and we could not charge the meal to our room as we had done with the other restaurants. This meant my husband had to leave the restaurant and come back with a credit card. The spa was empty of product, a non functioning sauna and hot tub and badly in need of a makeover. The beach is very windy and stoney, is in direct flight path of the airport so quite loud several times a day. There were no towels for the beach chairs on two out of 3 days. very dismissive staff on the beach. Different answer for what the towel policy was and why there were no towels depending on whom you spoke with. Many other staff were friendly and chatty, however only some restaurant staff members could take your food order, some served the food, others brought the alcohol, others removed plates etc. The new season staff were under prepared for the busy months of July and August. Some dangerous things lying around in the grass considering the number of families there, from hose pipes, shore lids off and uneven paths. Definitely needs more oversight and some simple policy adjustments. The Breakfasts were the highlight of the trip. No acknowledgment of my VIP booking. 3 to 4 star at best.

Only really used the hotel for getting ready and to sleep, so can’t really comment too much. Hotel was comfortable and clean. Breakfast was good and it has a nice pool area with big comfy sunbeds. We were only there for 3 days, so spent most of our time sightseeing.

AC had to have maintenance twice and so we did not have time to cool down the room before bedtime, so it was way to hot. Had a baby with us, so this made the stay unpleasant.

nice and relaxing hotel very close to Pythagoreio center.

Great beachside resort however it was like staying in faulty towers. Staff had no formal training or much service sense so things that should have taken a few minutes took 30mins+ (like splitting a bill or ordering multiple drinks) By the end our group was just sitting, watching and laughing. If they got in a professional team to train their staff the resort has real potential - I know we would have spent thousands of euros more if the service was that of most 4/5 star resorts.

The food was very good, and the staff were generally friendly and helpful. The rooms were too small, unattractive, and the beds were extremely uncomfortable. The tub showers were accessed by walls which were too high for safe entry.

Great location and close to town. Great breakfast and friendly staff. Property is run down and is in urgent need of refurbishing. Otherwise, would highly recommend it.

Beautiful!

House keeping service was not good. Not enough staff.

Beautiful resort in such a fun town! Clear water beaches. The room was spacious and clean with a beautiful view. Very kind, attentive staff.

It was amazing location sea pool foods top notch Service could be little bit quicker tho

This property is well maintained and we had a room with wonderful sea view over the Pythagoreio Beach. Good selection at the buffet breakfast and the rooms were very clean!

Amazing

Our AC didn’t work in our original room, and there was a band playing music right below our window until 11pm. After one night of not being able to sleep, they moved us to a new room in the villas. The AC didn’t work there either but at least it was quiet. Working with management staff was difficult though we got the job done in the end. Overall, would not characterize it as a pleasant stay.

Very comfortable nice hotel, the food was okay but in general it was nice.

The hotel has good curb appeal, but most guests are put in their main building which is this huge, outdated maze of a building. Our room had no temperature control. The hotel’s pool and beach are overcrowded. No open beach- just chairs to the water. No one manages it, so people set up camp on beach chairs and keep them all day. There are cigarettes all in the sand. I would not recommend.

Excellent location in between airport and ferry. Walking distance to shops and restaurants on the water.

Stayed here for 4 days in the end of the season. The hotel village is very well maintained and appears authentic. The staff are all great and welcoming. The buffet was above standard and reasonably priced. I can highly recommend

We chose this hotel because it had the best cancellation options in the area (we’d already had three flights cancelled due to Covid). It’s pretty expensive compared to other hotels but the price includes access to a big pool and free sun loungers on the hotel’s beach - plus a very good breakfast buffet (though sadly with very watery-tasting coffee from a machine). We had a standard hotel room in the main block; it was fine, maybe rather small. Whoever designs showers in modern hotel bathrooms must think it’s funny to exclude shower doors or suitable screens, ensuring water goes everywhere. It just makes more work for the housekeeping staff. On which note, the standard of cleaning was really excellent. In fact all the staff are very helpful and pleasant. If you just want a beach/pool holiday then you don’t need a car. The transfer from the airport is very quick. You can walk to the port of Pythagorio in a few minutes and the hotel loans bikes for free if you want to go further afield.

Hotel is large but very well appointed and in excellent position on Pythagro beach. Rooms were a bit small but well maintained. The little village in the complex adds character. Would recommend staying here.