We stayed at the Melia several times on business. This time was vacation and the we had contacted the hotel for restaurant recommendation before our stay. Received a very prompt and friendly reply. We went to one of the recommended restaurants and it was excellent. The front desk staff were very helpful and friendly and also gave us a great restaurant recommendation.

This was one of the best hotels I have ever stayed at my in entire life. I travel more than anyone I know. Too to bottom 10/10

Imposing modern hotel handily placed for exploring Genoa. Very welcoming staff who take care of your needs. Excellent breakfast provided to get you started. On the expensive side, but highly recommended.

It was a very clean hotel, and exellent staff. Everything was perfect.

Good staff terrible hotel

Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!

All great

Great staff, massive room and bathroom, excellent breakfast! Perfect!

Staff were very polite and helpful. Was a great stay. Highly recommend. Second time in this awesome hotel

Everything was great except there is a charge of 20Euros to use the indoor pool. The description of the hotel says it has an indoor pool but I could not find any mention of a charge to use it when I booked the hotel on Hotels.com. I only learned about it when we checked in, they said it was part of the spa. In my opinion, that should be clearly stated in the description. I use a pool to exercise and had I known when I booked, I could have looked for another option.

Modern, clean and quiet room and nice hotel. Staff very helpful. Would go back for sure.

An easy walk to the attractions of old town Genoa. Quiet tree lined street. Fast and efficient service. Great food.

Clean, comfortable room, GREAT food, amazing service

Excellent, friendly staff. Good access to rail station for trips to Pisa and Portofino. Good access to Genoa city centre.

They were helpful

It was a very well kept hotel with a nice dining area. Our room was very clean and modern, very nice.

Great location gorgeous hotel !! Great service

They are charging me for my son for breakfast that should have been included there is only two of us. They told me to talk to you about this. It’s a clean hotel. Nice and polite worker's.

quiet

The staff at Melia Genova is so welcoming and helpful. This is a first rate hotel with comfortable rooms and plush bedding, coffee in room and a pool and spa. Be sure to book a room that includes spa access. We’ll be back!