Excellent reception staff (the one exception was one who accepted a booking for a restaurant that was closed on that evening). Breakfast had great pastries but “hot” food was lukewarm, first morning lots of food stations empty, definitely not 4or5 star. We were initially overcharged for cocktails as bar staff unaware of special offer. Beach was great as was the lady running the beach bar. Pool looked rather green. Room spacious, but no chair and not enough surface space, excellent bathroom, we enjoyed turn down service but only on 2 nights!