Overall Ratings & Reviews Hanza Hotel

Hotel in a perfect location,not far from old town and many attractions.Nice and clean,great room. However-had to keep asking for a cup in my room for a coffee,as it doesn’t get replaced and if you want more than one drink-you’ve had it as 1 sachet of coffee per day!! Also not a big enough dining area-if you ask where to go when it’s full-staff in restaurant just shrug their shoulders-I heard that the banquet room upstairs can be used-but it was locked. Would be 5 stars but for the things I’ve mentioned.

Billed as a spa hotel I would have expected to be able to use the facilities free of charge as I was a paying guest but there was an additional charge. Apparently there was only a sauna and a steam room of which I used neither. The room was OK but the quilt didn't cover the whole bed so we had to get the spare out of the wardrobe and it didn't have a cover on it. When I asked at reception for a cover they did immediately send one to the room for me to put on myself. The breakfast was adequate and top marks to the hotel for opening the restaurant early on the Sunday for those taking part in the marathon weekend.

Rooms and bathrooms are spacious. Good location and good breakfast. Housekeeping was not as expected. Rooms were cold. When asked they provided extra blanket could not heat up the room.

That was a great stay. I came to run Riga Marathon and this hotel was fit my budget and needs. Nice breakfast and convenient location. About 8 minutes walk to Central Market and 20 minutes to the Old

It was ok

Breakfast was the worst id seen, room was so dated and not very clean at all, bathroom was on at best. Staff rude and uninterested, taxi driver warned us area not the safest at night

No snazzy but a good location.

Great location, walkable to old town and the market. Breakfast was great. My only concern is that the bedroom re add on dusty, the window closing so dusty. My ring fell on the floor so I have to look for it, when I moved the side table, discovered that the room needs vacuuming thick dust under the bed and side table. If bed is being move and vacuum it even on a weekly basis, it won’t accumulate such dust. Thank you

Stayed here before, and enjoyed my stay so came back again. Reception staff are so lovely and willing to help, as well as restaurant staff. Room had strange issue where reading light could not be switched on if main light was off. Also power sockets turned off when main light was switched off. This was a small issue, and did not happen last time. Overall a great stay

I honestly don’t know why people stop at This hotel & complain. It’s very cheap very warm & Cosy, not far from the town. If you want 5 star hotel then you need to pay 5 star prices. The breakfast was ok as well

Lovely helpful staff

Everybody in the hotel were lovely & very helpful

Pleasant hotel, tidy and clean bedroom and bathroom. Continental style breakfast with a cooked egg/sausage/bacon option was adequate. Ten minutes walk from the centre. An English channel on the TV would have been nice, similarly milk to go with the coffee and kettle.

Good location and price. No frills but none asked for.

Excellent

The hotel is good for its price and 20-30 min walk to its main old town center

The morning's breakfast is a disaster due to the lack of seating , people had to stand a wait during so made getting your breakfast more difficult due to lack of room to move . The room is far to small to hold for breakfast . The cups in the room still had tea stain in them .

We arrived, late on Sunday night and checked into the room. I turned on the heating in the room. And went to bed. The following morning. I itched a little,but went down for the good breakfast and out for the day. When I got up the following morning. The room has warmed up and I was covered with about 12 bits and on closer inspection I found bed bugs. I took a picture and went to reception and they moved me to another room. After that, everything was fine.

Had to buy milk as tea and coffee facilities did not provide. Room had a strange smell so had to open window. Breakfast room too small barely any space. Shower took a while to get warm otherwise all was ok

The room looked better in the pictures than in real life. I had booked one double bed for two people, but they gave us two separate beds pushed together. That would have been fine, but they also provided two small, separate blankets instead of one large one.