Overall Ratings & Reviews Courtyard by Marriott San Luis Obispo

The property itself is okay but checking in they gave us the wrong room key and we went into an occupied room then later at night the key stopped working so I had to be dragging my small kids up and down floors getting everything situated, and the staff didn’t do anything to apologize for all the inconveniences. Also, no trash bags in the trash can in the rooms.

Great staff. Typical Courtyard layout in excellent condition. Would recommend

Good place

Na

The hotel and room was clean, and the staff was nice.

Attending a wedding in the area

The only thing I didn't like about the stay was we had to pay $15 to park there. I don't understand that at all. The rest was great. I'd love to know why you would have to pay to park at a hotel that you pay to stay at??

Staff was friendly and the room was very clean!

Great hotel, good location.

I stayed at the Courtyard Marriott recently and overall, it was an okay experience. The hotel itself is well-located with plenty of food options nearby, and I appreciated the hot tub, which was a nice way to relax. However, there were a few issues that impacted my stay. The staff didn’t seem particularly friendly or helpful when I called about a few things in the room. For example, I had only two towels for a room with three guests and only one roll of toilet paper. The conditioner was empty when I tried to use it, which was inconvenient. The pillows were uncomfortable, and the room got uncomfortably warm even with the thermostat adjusted. Additionally, the noise from the neighbors upstairs was quite disruptive. I called at 9pm about the loud noise, but was told nothing could be done until 10pm when “quiet time” started. Since I was recovering from surgery and had hoped for a quiet stay, this was disappointing. Overall, the location and amenities like the hot tub were great, but I had a hard time with the service and room comfort. I’d rate it around 3 stars and would hope the staff and room maintenance could be improved in the future.

Everything v good with 2important exceptions: bill came to apx $70 higher then quoted thru Expedia booking AND both bed mattresses quite uncomfortable. Particularly unsatisfactory when the additional $70 is added to the bill - that pushes the room, while v nice, to close to $300 a nite.

na

Nice place.

Although received confirmation of reservation via Expedia, the hotel indicated that reservation was cancelled. Fortunately, the desk clerk indicated they had a room and was very nice but could have been a problem if there was no rooms available.

Friendly staff. Easy check in.

Great place to stay.

No drinking water in the room. Should keep water bottles in the room.

The representative that checked us in was very informative, kind, and courteous

very quiet

Good one