Staff were very friendly. Leisure club was very nice with the outdoor jacuzzi and all included in the room price. Breakfast was part buffet and hot food on order - food was fresh and good quality. The furniture in the room was a bit tired. Bed was VERY comfortable:). Didn’t see any aircon so maybe a bit hot on a hot day. Hotel was clean but the downstairs hallway had a strange smell. BE AWARE- if you book by 3rd party they charge £12 for parking. Overall we had a very nice stay.

Lancaster House is a fantastic place for a stop off heading down the motorway. The staff were able to accommodate us even although there was a large group being welcomed. Our room was first class with much appreciated air conditioning on a sweltering day. Our meal was excellent and staff were very friendly and attentive to our needs within a very nice environment.

Really helpful and friendly staff made the trip complete

Very nice hotel in the grounds of the university. Nice rooms, staff and tremendous breakfast.

Staff were friendly and helpful, esp Gary in the restaurant Pool and spa are excellent Room was comfy with nice toiletries

Decent room and leisure facilities

Helpful and professional staff Great swimming pool Lovely evening meal Definitely recommend

Ensure it is clear whether or not breakfast is included

The hotel, food and staff were all excellent- i was however slightly erked at having to pay £12 parking because I had booked through Hotels .com

Very clean, well maintained room. The staff were all very helpful and courteous. The breakfast had many choices and was all delicious and freshly cooked.

We had a great time staying at Lancaster House Hotel. Our room was very clean and comfortable; there was plenty of space for us to spread our belongings around. The drinks table was a nice touch with delicious biscuits and plenty of water, which was topped up on our second day. The shower was excellent, and we really liked the toiletries. Breakfasts were very good, with a great selection of hot and cold food. My only quibble was that the ham for the eggs Benedict was from a ham roll rather than freshly cut off the bone. Other than that, everything was very good.

Great hotel Rooms are clean Food is good Staff are friendly and accommodating Good place to stay And very handy for the university

Quick overnight stop on the way down the M6. Chosen because they have an EV charger and accept dogs, albeit for a £30 surcharge. Bit cheesed off at having to pay £12 for parking though. Room very nice and a good breakfast. Would stay again if passing

Well run and very tidy+ comfortable

Lovely staff, great facilities and a wonderful location. Highly recommended.

Very nice hotel

All staff were welcoming and helpful. Room was lovely with great facilities. Would definitely recommend.

Excellent stay at a warm and friendly luxery hotel, thank you!

Bathroom dooe dirty. Doorframe in bathroom by bath rotten.

Staff were excellent, room and hotel in general a little bit dated but undergoing modernisation, nice breakfast, nice little spa set up. Would stay again.