Overall Ratings & Reviews Estelar Apartamentos Bogotá - La Fontana

Kindness, professionalism, excellent service, cleanliness, tranquility, excellent for relaxing.

This hotel is centrally located and offers great restaurants. The staff is amazing, making it a great place to stay.

Awesome and clean apartment, very safe and clean, super safe property and nice staff for a reasonable rate

Excellent property and great service

Great place to stay. Very safe

I was pleasantly surprised on the beauty of the complex. My room was way larger than expected and I had a lot of privacy. I would have liked more information available in the room and supplies. Even a QR code for a link to how to book services in the hotel, how to get convenience items, where breakfast was, a map to get around and attractions. Having to talk to the front desk all the time or ask someone is sometimes hard of the timing is off or language barrier. Other than that the bed was the best I’ve had in a while at a hotel and the free breakfast was great! People were very accommodating. Thanks for a wonderful stay.

Area of the property is great. The property apartments need badly an upgrade, I felt like living in the 80s

Spanish (please translate) El hotel es uno bueno pero muy aburrido. La seguridad muy estricta, te hacen sentir que estas en una carcel con tanta pregunta y miradas, se siente como que desconfian de todo. Si no estas muy bien vestido te comienzan a mirar con sospecha y se comunican entre ellos para velarte. Se dejan llevar mucho por las apariencias de la vestimenta Es un hotel donde claramente el trato hacia un turista de placer versus uno de negocios es muy notable, te hospedan en apts. y otros en el hotel, te diferencian hasta de donde vas a desayunar, si en el rest. grande o en Los Rosales q es mucho mas limitado en menu y pequeño para los no ejecutivos o de negocios. Si no utilizas de sus taxis (q son el doble de caro que uno regular y utilizas alguno de afuera o un Uber no lo dejan entrar para recogerte ni dejarte en la entrada del lobby de la fuente, porque disque no hay una conseción u arreglo con ellos (o sea q se joda el turista en las afueras, y si esta lloviendo ni les importa). Hasta el maletero mira mal si es un taxi o Bus feo y sucio el q llega, aqui todo es es imagen. Cuando he ido de negocios por la empresa es tan distinto, opté por hospedarme con mi pareja de aniversario y fue muy incomodo.

Personnel very professional and willing to help all the time. Also breakfast buffet very good and staff always very pleasant to assist.

Todo era muy bien

Safe close to many activities and all the staff ready to assist at all times. Suggest better ways to guide visitors around the property. Area is large and confusing at times to go from place to place, place visible exit signs to assist in case of an emergency!

Staying here many times before is testament to the excellent friendly service, excellent rooms and beautiful apartment grounds and close to anenities.

Staff was friendly and attentive. Breakfast was incredible with excellent fruits and yogurts and eggs and other hot food. Great location across from Unocentro Mall to eat at restaurants and grocery shop. Near the hospitals as well - great when visiting a loved one who may be in the hospital.

I loved my experience staying at apartments bogota La fontana it was an amazing experience and will definitely be back again.

I spent 10 days and I felt like home. Hotel staff was super friendly, attentive and helpful. The location is great.

We had an amazing stay at the hotel. Breakfast was really good and the location was perfect. Room was very spacious and nice for a family.

It is not true that this hotel is quiet. Blasting music until 2am is not what we signed up for when we brought our family here for Christmas. We expected a good night of rest after traveling and couldn’t sleep until after 2am. When we called the front desk we were put on hold and hung up on. Repeatedly. Then ignored. After 45 mins of no answer from the hotel I had to go to the front desk. We were offered a room with 2 beds and no apology. My little girl had finally fallen asleep by that point and was couldn’t leave her alone. We paid for an apartment and not this.

The apartments are comfortable and the best part is the staff always willing to help and accommodate guest and their needs, I will come back and stay at the hotel.

I love this place, very comfortable, extremely clean, awesome staff

Todo bien