During the check in the staff did not informed all information well, as we had to ask about parking, breakfast and wi-fi. The elevator does not work well, the room was dirty and with a lot of dust, in the cover bed had a red mark on it. It was a reservation a 2 persons and the bed was set up for 1 person. During the breaksfast we asked for a coffee, they prepare and scream in the room "ready!" so we need to get up and go to pick up. on the second day they didnt have egg at all and not so many options. Far far away of this hotel to be a 4 star. I'm used to travel around the world and this hotel fits on MAXIMUM 2 stars (being nice).

The property is dated and the bathroom are extremely small

Good value for money, only if you are a big person the showers are small, at least in my room, breakfast is basic

I liked the bar very much. I only disliked the fact I was informed that my hotel fees were paid before I arrived and yet as I left I was told that the money wasn’t paid!

Staff is very slow. Some light switches in the room did not work. A/C was leaking. Shower hose was half broken.

Staff very pleasant and helpful. Free parking meant a lot in a crowded city. Breakfast good but not the best we have had. Booked for one night but stayed a second night.

A full facilities nearby adequate. Beach 25 minutes by car Otigia nightlife and marina 12/15 by car good.

Small parking, Noisy street through the windows, poor breakfast

Everything old, breakfast terrible and poor. Not even orange juice (real)... The walls over the place were destroyed.. Not recomended at all

The parking lot was tiny. It is a great business hotel, but only ok as a tourist hotel

The hotel was within walking distance to the sights. We had the suite and it was very nice! Enjoyed our stay.

This is a great place to stay if you are visiting the Greco Teatro and all the historical sites in the area! The staff are very attentive and full of information, they are eager to help. They booked us pick up taxis and advised how to get to Ortigia. Breakfast was excellent with a good amount of choice and the staff very nice. The hotel has a bar outside with smoking area and a restaurant too. Overall a good place to stay when in Siracuse!! Take a taxi for 10-12 euros or a bus for 1.30 from station but you need to purchase a ticket from tabac hernia or kiosk first. Thank you for a great stay Panaroma!

it was a nice experience.

The staff was very nice and polite. They were helpful with directions to various places on foot and by car.

Stayed here because of its proximity to the archeological park and other sites. The staff was extremely helpful with my driver who spoke no English. Explained to him where I wanted to go and called him when I needed him. The hotel is clean and modern and pictures show it accurately. It's not in a tourist area more residential. Good place for a business trip or for what I used it for to see the sites. Unfortunately nothing interesting in the neighborhood to do at nite. Id stay again if I needed to be in the area.

Lots of things should be improved, as my experience can show : spent 2 nights there : 1/ entrance door did not work 2/ parking is too small and nobody explains you how it works, basically first in 3/ got hurt by the entrance door on my feet while the receptionist was explaining I had to park elsewhere and he did not took care of my bleeding afterworks, I had to ask him for antisceptic and first help, he did not even appologize 4/ telephone was not working in the rooms for the 2 nights because... they were in the process of changing their telecommunication operator !!! 5/ Tried to talk to the Manager : first time, it was his day off.... second time, he was not available, he did not recontact me on my cell phone as I requested, 6/ Hotel is actually far from the old city, we went by car everytime, takes about 10 minutes to the first parking. I am really used to Hotel for business travels since years, I would say that the some of the people working there are very professionnal but it does not compensate the total lack of service quality. Don't go there.

There is no Panorama of any kind in this hotel. breakfast very mediocre

Spent two nights in a room overlooking the street. First night new guests arrived very late and I could hear every voice, footstep, bathroom visit etc. Plumbing at 0600 the following morning woke me up. Second night there was a guy next door who had an extremely loud very long phone call between 2300 and about 0400. Tried getting him to shut up via the main desk - nothing. Banged on the adjoining wall - just abuse in Italian. Went and banged on his door at 0100 and he just stood on the other side shouting abuse. My alarm went off at 0500 as I was leaving early to the airport. Not much fun at all. Restaurant was fairly mediocre too.

The bus system in Syracuse is almost non-existent: infrequent buses, bus stops scattered, no posted schedules, difficult to use. We ended up having to drive. City driving is the same craziness here, but no worse, and there is a convenient large parking lot near the bridges to Ortegia. We could walk to the archaeological park and museum from the hotel. Not much else around the hotel, as far as we could see. It is an OK place to stay. Getting in and out of the parking lot was a potential problem, although we did OK.

Good hotel. Great location