Overall Ratings & Reviews Springhill Suites by Marriott Galveston

The hotel workers were very nice and helpful. It was not noisey at all. The breakfast was good and my room was nice but a little to dark . This would be a really nice hotel if it was to have some renovations done to update it. The location was not to far from the beach and all the activities. It was perfectly located for me and my husband especially when we were ready to call it a night. We left a day early due to unforeseen circumstances at home. We were refunded for that day. I would like to thank the manager on duty and the front desk clerk for their help, with this situation. Would recommend to fiends and family.

As described; convenient location

Extended work trip. staff was very helpful extending my stay as needed. room was very comfortable.

The bed was so comfortable and I slept so good. The front desk representatives always spoke to us when entered the facility.

Its a good hotel, about 10 minute drive to the beach. There is an indoor pool that was ice cold for some reason. Breakfast was just ok.

No charging station for EVs on site nor near. Pool is tool small a hefty drive to beach.

The staff and service were very good. However, the facilities need some updates and repairs. Especially in the lodging rooms.

The indoor pool and hot tub was awesome

This room was just big enough for my family of 5. My husband and I are both tall, so the bed wasn't the most comfortable for us to share since it was just a full size. There is a pool and hot tub, both indoors, that my family enjoyed each day we stayed. The staff was very friendly and helpful whenever we had any questions.

I loved it

Staff look out for and protect noisey guests and have no respect for peace and quiet guests.

Staff look out for and protect noisey guests and have no respect for peace and quiet guests.

It was easy to get too and very.clean!

Rooms in need of serious upgrades. Bathrooms in poor condition. Water ran cold which has never happened to us as a hotel before and worst of all we found stains on our mattresses. Here’s a pic of one. We also come to realize the beds didn’t have mattress protectors on them, and we found a dirty use towel in the closet.

Great stuff but the room was not like the pictures

Clean room. Very comfortable bed.

Not a bad stay

It was nice, and the customer service was wonderful.

Unfortunately it was not what I expected coming from the Marriot, properties updates

Staff were courteous and professional. Springhill Suite Galveston needs long overdue renovations… windows and walls are thin extremely noisy from the streets. Also very strong unbearable smell causing allergies so i had to sleep in my car on the first night and find another hotel the next day. Expedia found it necessary as third-party to charge a nights stay however Springhill Suites, rightfully did not charge me a dime. Thankfully, remaining nights were refunded. First and last, certainly will not reserve through Expedia again.